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Bug ReportCreate a report to help us improve WashDatabug

Thanks for taking the time to fill out this bug report!

Please complete all required fields. For fields that don't apply to your specific bug (e.g. device details for a purely UI issue), enter N/A - but do not skip them without reason. Issues missing key information will be automatically flagged and may be closed without investigation.

Before You Submit

Please confirm all of the following before opening this issue.

A clear and concise description of what the bug is.

What type of appliance is this bug related to?

The brand and model number of your appliance (e.g. "Miele W1 WCG370"). Enter N/A if this bug is not related to a specific device.

What version of WashData are you running? (found in HACS or Settings → Integrations). Check the Releases page to see if a newer version is available — bugs already fixed in a later release won't be re-investigated.

What version of Home Assistant Core are you running? (found in Settings → About)

Steps to reproduce the behavior.

A clear and concise description of what you expected to happen.

This is required. Logs without debug level enabled are rarely useful for troubleshooting.

⚠️ Debug logs and the HA Diagnostics export are two different things.

  • Debug logs = text output from Settings → System → Logs. This is what we need here.
  • Diagnostics export = the JSON file from Settings → Devices → your device → Download Diagnostics. This can be hundreds of lines and must be attached as a file, never pasted.
    If you have both, provide both - but in the right way (see below).

Step 1 - Enable debug logging by adding this to your configuration.yaml:

logger:
  default: info
  logs:
    custom_components.ha_washdata: debug

Then restart Home Assistant.

Step 2 - Reproduce the bug so the relevant log lines are captured.

Step 3 - Provide the logs:

  • Short logs (< ~50 lines): copy and paste directly into the box below.
  • Long logs: download the full log file from Settings → System → Logs → Download full log (top-right button) and attach it to this issue as a file.
  • Diagnostics export (device data): always attach as a file - do not paste.

Include log output covering at least 30 seconds before and after the event.

Tip: You can filter live logs by ha_washdata under Settings → System → Logs to quickly find relevant lines.

Any other context about the problem (screenshots, related automations, unusual HA setup, etc.)