SMAATO banner not showing in AdRotator control.

[max-yevdokimov]

I cannot figure out what's wrong.
The log says "Control {0} - Ad created for provider Smaato", but there's no banner on the screen. When I use native Smaato ad control, it shows ads properly.
Also I use pubCenter provider, and its ads are showing properly inside adRotator.

My project is a Windows Phone 8.1 Universal project.

[SimonDarksideJ]

We believe that Smaato change the way their interface works, so we are looking in to this.
Seems that on occasion they don't send an image, they send a media file now.

Need to validate through the Smaato API if this can be configured either on their dashboard or through the request

[jamesfdickinson]

During my testing I got similar results using the sample provided by smaato without using the adrotator. I also noticed those successfully ad pulls did not show any ads when the type was media. I didn't see any way to force it to image only, but have not looked very hard for a solution yet.

[jkw117]

I was looking through the API, and I saw a that you could set formatting, and have it be strict formatting
Somaads.Format = SOMAW81.SomaAd.FormatRequested.img (img for image formats, txt for text, and a bunch of others)
Somaads.FormatStrict = true; Would force it to only allow the formatting select, I'm not sure how this would be incorporated into adrotator, and at the moment, I'm in the US and have a windows metro app (desktop/tablet), I haven't been getting any responses from SMAATO's service other then 42, and sometimes a msg saying that there are no advertisements for my platform. So it makes it kind of hard to play with)
I don't know if this helps. but I thought I'd pass it on.

[layinka]

Hi,i am having issues with smaato too.
First, what should i use for the AppId and the secondaryId respectively? AdSpace Id and Publisher ID,right?
My app keeps showing 'AdRotator: Control {0} - Trying provider Smaato' then it immditely goes to the next provider.
And i can't decide what is causing that.

I am using Unity 4.6 and i have added the smaato Windows phone sdk as a reference

[jkw117]

Okay, I did get an answer from Smaato after lots of prodding (shouldn't take a week to get back to someone ) in any case my problem was that My app is a universal one and is primarily designed for desktop/tablets not phones. Smaato even though they say they support universal and windows 8/10 apps they do not support providing any advertisements to anything unless it's a mobile device. So if someone used my app on a tablet/laptop with a cell connection Then it worked (they have something in their code to detect it) (and it wasn't perfect so it would even work for me sometimes while testing) but it would only respond 1/100 times with a result at best. I decided not to use them anymore. I wasted almost a month of time trying to get a straight answer and they took the whole month to let me know that. (Which I at least think is REALLY BASIC part of their service.)
And as an FYI no offence to adrotator but I switched to using MS admediator as well