diff --git a/README.md b/README.md
index 450dffc..7e5d1c9 100644
--- a/README.md
+++ b/README.md
@@ -9,9 +9,8 @@
 [![CI - Tests](https://github.com/AppsFlyerSDK/segment-appsflyer-ios/actions/workflows/unit-tests-workflow.yml/badge.svg)](https://github.com/AppsFlyerSDK/segment-appsflyer-ios/actions/workflows/unit-tests-workflow.yml)
 
 ----------
-🛠 In order for us to provide optimal support, we would kindly ask you to submit any issues to support@appsflyer.com
-
-*When submitting an issue please specify your AppsFlyer sign-up (account) email , your app ID , production steps, logs, code snippets and any additional relevant information.*
+🛠 In order for us to provide optimal support, please contact AppsFlyer support through the Customer Assistant Chatbot for assistance with troubleshooting issues or product guidance. </br>
+To do so, please follow [this article](https://support.appsflyer.com/hc/en-us/articles/23583984402193-Using-the-Customer-Assistant-Chatbot)
 
 ----------
 
@@ -504,3 +503,4 @@ If your app does not use a CMP compatible with TCF v2.2, use the SDK API detaile
 
 This project  has [4 examples](https://github.com/AppsFlyerSDK/segment-appsflyer-ios/tree/master/examples) for objective-C and Swift (with troubleshooting). To give it a try , clone this repo and from each example first run `pod install` to install project dependancies.
 
+