Submitted Job Application Data not showing in the Job Application backend under View #2881
Description
The Job Application Data (Fields) that used to be visible in the Job Application Data section in the backend under Job Applications and clicking the VIEW icon are no longer visible. Prior to some update installing automatically or some odd change occurring without human interaction all the fields within our custom Job Application Form were visible in the backend after an applicant submitted the application. An email would go out notifying the office someone submitted the application and if needed that recipient could log into the backend of the Wordpress site and review the application data (answers) for any submissions.
Our HR person recently noted that they are no longer able to view these fields and after checking I confirmed that they no longer appear when you click the view icon to the right of any application listed in the received applications. Only minimal fields exist to view under Job Application Data:
Contact Email
Posted by
Online Resume ID
Attachment
Rating
Job Listing ID
Nothing else.
This issue remains constant on the site and is not something needing to be reproduced.
One item to note is that the HR person only noticed this issue after not receiving emails for some time regarding submitted job applications. Our site had lost its ability to send emails out due to Google altering the authentication requirements and I had to reconfigure another plugin called WP Mail SMTP in order to get emails sending out again. Not sure if that is relevant or not regarding how the Job Manager code confirms the storage of Job Application Data.
We only have one Application form and the field to choose which application for is assigned to a Job Listing does not exist when we view the Job Data section. I assume that is due to only one application form existing.
No change occurs when disabling other plugins, the data fields simply do not appear in the backend.
No other settings or modifications to the site have occurred by human interactions.
WordPress Environment
- WordPress Version: 6.8.1
- WP Job Manager Version: 2.4.0
- PHP Version: 8.1.32
- Other important details:
- WP Job Manager - Applications: 3.2.0