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Description
Impacted plugin
Jetpack
Quick summary
When .mov video files are added to a Story block, the video is displayed upright on desktop browser.
Mobile browser displays the video correctly.
Steps to reproduce
- Open a post or page editor
- Add a Story block
- Add a
.movvideo on the Story block - Visit the post or page on the site
A clear and concise description of what you expected to happen.
Video should be displayed upright.
What actually happened
Video is displayed upside down as in this post on a user site: https://bnrealestateco.com/2024/12/30/new-homes-kent-washington/
Impact
One
Available workarounds?
Yes, easy to implement
If the above answer is "Yes...", outline the workaround.
Workaround is to convert the video file from .mov to .mp4 using Handbrake, using the steps in the Recommended Video Settings WordPress.com support guide.
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
Metadata
Assignees
Labels
Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Other Jetpack blocks.Issues related to the block editor, aka Gutenberg, and its extensions developed in JetpackIssues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/When a feature is broken and / or not performing as intended
Type
Projects
Status
Triaged