Open
Description
Impacted plugin
Jetpack
Quick summary
On websites that use the Paid Content Block, paying subscribers are unable to access the content on Firefox in iOS devices.
I was able to reproduce this on my own iPhone, on an Atomic site.
This was reported here: 9376543-zd-a8c
Steps to reproduce
On an iPhone with Firefox installed:
- Open Firefox and Log into WordPress.com
- Try to access a post that uses the Paid Content block on a site you are subscribed to
- Notice how you are still requested to subscribe and there is no Log in button
On the user report, users have also experienced this with Safari.
Notice that I am subscribed:
And yet, can't access the content:
Site owner impact
Fewer than 20% of the total website/platform users
Severity
Minor
What other impact(s) does this issue have?
Individual site owner revenue
If a workaround is available, please outline it here.
No response
Platform (Simple and/or Atomic)
Atomic
Metadata
Assignees
Labels
Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Earn featuresaka Premium Content. Controlling specific content for paying site visitors.Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/The guild in charge of triage has been notified of this issue in SlackWhen a feature is broken and / or not performing as intended
Type
Projects
Status
Triaged