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Backend: Add graceful degradation for external dependency outages #1162

Description

@Junirezz

Summary

The platform should continue to operate in a reduced but safe mode when dependencies fail.

Problem

A single unavailable service can currently create broad application failure.

Acceptance Criteria

  • Identify degraded service behavior for each dependency
  • Return safe fallbacks or partial responses when possible
  • Log service degradation clearly
  • Provide operational runbook guidance for failing dependencies

Activity

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