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[IC3 ACS Cross Platform Messaging ] API Review #32216

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New API Review meeting has been requested.

Service Name: IC3 ACS Cross Platform Messaging
Review Created By: Chi Liu
Review Date: 01/30/2025 04:00 PM PT
Release Plan:
PR:
Hero Scenarios Link: Not Provided
Core Concepts Doc Link: Not Provided

Description: ACS Unified Messaging Threaded Conversation enables customer to manage their conversations in threads for messaging platforms like SMS / WhatsApp / Email / etc.
With Threaded Conversation, customer will be able to have agent management, retrieve message history, and run message analysis on a conversation.
WhatsApp is the first supported platform.

Detailed meeting information and documents provided can be accessed here
For more information that will help prepare you for this review, the requirements, and office hours, visit the documentation here

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