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Troubleshooting

This page contains useful information in case things don't work as expected.

RS485/Modbus connection

To establish a stable and reliable Modbus connection between the Heidelberg wallbox and the HeidelBridge, please consider the following recommendations:

  • Use a high-quality cable, preferably Ethernet CAT5 or CAT6.
  • Use a twisted pair for the RS-485 A/B signal lines.
  • Connect the ground (GND) of the wallbox and the ESP32, ideally using a dedicated conductor.
  • Connect the cable shield on one side only (preferably at the wallbox) to protective earth (PE) or ground (GND).
  • Terminate the RS-485 bus with 120 Ω resistors at both ends of the bus (verification with a multimeter is recommended).
  • Avoid unnecessarily long cable runs and keep the cable away from sources of electromagnetic interference.

Heidelbridge Blinking Codes

LED Signal Status / Cause Action
White (95% on, 5% off) External release missing. Not charging. Enable the external release/blocking device.
White (Solid/Continuous) Vehicle connected, charging not yet requested. The vehicle must request the charging process.
White (Pulsing) Vehicle is charging. None (Normal operation).
White (Pulsing with pause) Charging with reduced power (load management active). None (Normal operation).
6x White, Pause, Blue (3 s) Residual Current Device (RCD) has tripped. 1. Visual inspection (Box, Cable, Car).
2. Disconnect charging cable for approx. 4 s (Reset).
3. Reconnect.
6x White, Pause, 3x Blue (50/50) Overtemperature. No action required. Wait for self-test/cooling down.
6x White, Pause, 3x Blue (90/10) A) Over- or Undervoltage
B) Communication error (in load management)
A: No action required (Wait).
B: Check the communication line.
6x White, Pause, 6x Blue (fast) Internal wallbox malfunction. 1. Disconnect cable from vehicle.
2. Switch off the building's circuit breaker/fuse (wait 1 min).
3. Switch power back on & reconnect.