reactnative, cannot run branch.subscribe() again if first attempt failed

[alainib]

Describe the bug

Hello

I want to retry initialization of branch but I cannot when first one failed. I guess inner state is stuck somewhere and I cannot restart it fully , I tried with branchUnsubscribe() , await branch.logout();

Mycode:

useEffect(() => {
  let branchUnsubscribe: any;
  let retryCount = 0;

  const subscribeWithRetry = async (error: any) => {

    logError(error, {
      location: 'useDeepLinking.ts',
      description: `subscribeWithRetry ${retryCount} `,
    });
    if (retryCount < MAX_RETRIES) {
      retryCount++;
      if (branchUnsubscribe) {
        console.log('subscribeWithRetry clean branchUnsubscribe?.();');
        branchUnsubscribe?.();
      }
      await branch.logout();

      setTimeout(() => {
        console.log('subscribeWithRetry setTimeout', branchUnsubscribe);
        branchSubscribe();
      }, RETRY_DELAY_MS);
    }
  };

  const branchSubscribe = () => {
    console.log('branchSubscribe ' + retryCount);
    try {
      branchUnsubscribe = branch.subscribe({
        onOpenStart: ({uri, cachedInitialEvent}) => {
          console.log(
            `branchSubscribe onOpenStart, will open ${uri} cachedInitialEvent is ${cachedInitialEvent}`,
          );
        },
        onOpenComplete: ({error, params}) => {
          console.log('branchSubscribe onOpenComplete', {
            retryCount,
            error,
            params,
          });
          if (error) {
            subscribeWithRetry(error);
          } else {
            if (params?.feature) {
              if (
                // If app is not ready or navigation is not ready, save deeplink for later
                appIsReady &&
                isNavigationReady &&
                storeConfig?.loadingStoreConfig !== false &&
                !['SignUpFinished', 'Login'].includes(routeNameRef.current)
              ) {
                forwardChoiceDeepLink(params);
              } else {
                saveDeeplinkDataForLater(params);
              }
            }
          }
          return;
        },
      });
    } catch (error) {
      console.log('error', error);
      subscribeWithRetry(error);
    }
  };

  if (appIsReady && isNavigationReady && isNetworkConnected === true) {
    branchSubscribe();
  }

  return () => branchUnsubscribe?.();
}, [appIsReady, isNavigationReady, isNetworkConnected]);

OUTPUT with no internet :

LOG branchSubscribe 0. // first attempt, normal to fail because no internet

LOG subscribe onOpenStart, will open null cachedInitialEvent is true
LOG onOpenComplete {"error": "Trouble initializing Branch. io.branch.referral.ServerRequestRegisterOpen@13ddc2 failed. -120 Thread task timed out. Timeout: 15500 Task exceeded timeout.", "params": {"+rn_cached_initial_event": true, "error_message": "Trouble reaching server. Please try again in a few minutes"}, "retryCount": 0}
LOG -----------------------------------------------------------
LOG LogError: useDeepLinking.ts: // init call onComplete with error, normal
Trouble initializing Branch. io.branch.referral.ServerRequestRegisterOpen@13ddc2 failed. -120 Thread task timed out. Timeout: 15500 Task exceeded timeout. {"data": undefined, "description": "subscribeWithRetry 0 « }

LOG subscribeWithRetry clean branchUnsubscribe?.(); // try to clean
LOG subscribeWithRetry setTimeout [Function anonymous] // start second attempt in few seconds
LOG branchSubscribe 1 // second attempt, function called but I never get onOpenComplete called oncomplete, it's stuck here !!!

My actual problem is how to call branch.subscribe() multiple times if first times failed ?

Steps to reproduce

1. cut internet
2. try initialise
3. put internet back

Expected behavior

how to run branch.subscribe() if first attempt failed

SDK Version

3.12.1

Make and Model

android simulator or reel device

OS

android 15

Additional Information/Context

No response

[alainib]

i have various error all related to branch.io init on users production app :

• Trouble initializing Branch. ° failed. -120 Thread task timed out. Timeout: 15500 Task exceeded timeout.

• Trouble initializing Branch. io.branch.referral.ServerRequestRegisterInstall@14bed11 failed. -113 Failed network request. Failed to connect to api2.branch.io/[::]:443 Check network connectivity or DNS settings

• Trouble initializing Branch. io.branch.referral.ServerRequestRegisterInstall@2f7d417 failed. -113 Failed network request. Failed to connect to api2.branch.io/0.0.0.0:443 Check network connectivity or DNS settings

• message: "Warning. Session initialization already happened. To force a new session, set intent extra, "branch_force_new_session", to true."

[aleks-khomenko]

i have various error all related to branch.io init on users production app :

• Trouble initializing Branch. ° failed. -120 Thread task timed out. Timeout: 15500 Task exceeded timeout.
• Trouble initializing Branch. io.branch.referral.ServerRequestRegisterInstall@14bed11 failed. -113 Failed network request. Failed to connect to api2.branch.io/[::]:443 Check network connectivity or DNS settings
• Trouble initializing Branch. io.branch.referral.ServerRequestRegisterInstall@2f7d417 failed. -113 Failed network request. Failed to connect to api2.branch.io/0.0.0.0:443 Check network connectivity or DNS settings
• message: "Warning. Session initialization already happened. To force a new session, set intent extra, "branch_force_new_session", to true."

Hi
I encounter the same errors every day from the real users. What could you suggest? Should I ignore them for now?

[alainib]

i have various error all related to branch.io init on users production app :

• Trouble initializing Branch. ° failed. -120 Thread task timed out. Timeout: 15500 Task exceeded timeout.
• Trouble initializing Branch. io.branch.referral.ServerRequestRegisterInstall@14bed11 failed. -113 Failed network request. Failed to connect to api2.branch.io/[::]:443 Check network connectivity or DNS settings
• Trouble initializing Branch. io.branch.referral.ServerRequestRegisterInstall@2f7d417 failed. -113 Failed network request. Failed to connect to api2.branch.io/0.0.0.0:443 Check network connectivity or DNS settings
• message: "Warning. Session initialization already happened. To force a new session, set intent extra, "branch_force_new_session", to true."

Hi I encounter the same errors every day from the real users. What could you suggest? Should I ignore them for now?

i didnt found a real solution . i add network check with ping on google before trying to initialize branch

pingNetworkThenRunAction(branchSubscribe);

and network.ts where is declared the function

import NetInfo from '@react-native-community/netinfo';

type CheckNetworkThenRunAction = {
  callback: Function;
  timeout?: number;
  callbackIsNotConnected?: Function | null;
};

export const checkNetworkThenRunAction = ({
  callback,
  timeout = 5000,
  callbackIsNotConnected = null,
}: CheckNetworkThenRunAction) => {
  NetInfo.refresh().then(state => {
    // console.log(state);
    // prettier-ignore
    // console.log(`++++++++++++++++++++++++ checkNetworkThenRunAction/${timeout}/ Is connected ? ${state?.isConnected}`);
    if (state.isConnected) {
      callback();
    } else if (callbackIsNotConnected) {
      callbackIsNotConnected();
    } else {
      setTimeout(() => {
        checkNetworkThenRunAction({callback, timeout: timeout * 2});
      }, timeout);
    }
  });
};

export const pingNetworkThenRunAction = (callback: Function) => {
  checkNetworkThenRunAction({
    callback: async () => {
      const net = await isInternetReachable();
      if (net) {
        callback?.();
      } else {
        setTimeout(() => {
          pingNetworkThenRunAction(callback);
        }, 10000);
      }
    },
  });
};

const isInternetReachable = async () => {
  try {
    const res = await fetch('https://google.com', {
      method: 'HEAD',
      headers: {
        'Cache-Control': 'no-cache, no-store, must-revalidate',
        Pragma: 'no-cache',
        Expires: '0',
      },
    });
    return res.status === 200 || res.status === 204;
  } catch (err) {
    console.log('isInternetReachable error', err);
    return false;
  }
};