Clarification on Enterprise Pricing, Seat Limits, and App User Definition

[playerreplay]

Hi there,

I just spun this up locally and noticed there were paywalls for features, perhaps the articles I read were outdated. Regardless, we would have no issue paying, I just don't want to signup for an enterprise plan, start building and come to the conclusion that this isn't going to be a good fit for us and now we're locked in to some kind of enterprise contract.

Is there a baseline / estimate / calculator for getting an idea of what Enterprise pricing looks like? The feature list doesn't really go into great detail about why custom quote is a requirement to lift premium plan limits. The table wording (“Everything in Premium, and…”) makes it unclear if seat limits carry over, considering seat limits are not presented in the enterprise pricing table, I assume enterprise has no seat limits? It almost seems as if seat limits are the same for both premium and enterprise.

What exactly counts as an “app user”? For example, if I build a B2B wholesale catalog with ~600 customers who log in to purchase tiered based discounted products, would that mean I’m looking at $3,600+ per month on Premium? I assume that’s not the case and there’s no hard cap on customer-facing users, but it would be good to have clarity.

Lastly, I see there are a number of tutorials showcasing how to quickly scaffold a number of different types of portal, that's great but will there be bottlenecks or deadens when trying to build things that have more complexed business logic? Is there a list of known issues and/or limitations of the platform that may come to a surprise down the road? Does it work well when dealing with ternary+ relationship data?

Thanks!

[benaunt]

Hi playerreplay,

Won't answer your enterprise licensing as i believe changes may be coming soon, so will let them respond to you.

We are using the enterprise product in government and have rolled out a couple larger apps with 50 plus screens and deep relational data needs (only via one DB though) along with a bunch of smaller apps all on the same instance and the platform continues to be snappy with some considerations.

These apps also include integrations into other government related rest API's etc.

We also have it running on the bare minimum speced VM from our data centre, so there is lots of upgrade room and re-architecting from a basic container into Kubernetes etc.

• When we initially purchased the product, we had to rely heavily on our data source to present flat tables back to Budibase as deep relationships would cause everything to slow down. Especially if one table had relationships between multiple other tables, whom also had relationships (they would all load all ID data from each other on every record) breaking lots of its relationship fields, filtering or being slow.

Over time though:

• Budibase has put a lot of work in improving this, and now we can mostly connect the raw tables into Budibase and define the relationships, and everything works quite well.
• With that said; you can still slow things down and have to managed what relationships you define within Budibase (to make everything aware) and what you don't define but manually manage with variables and parameters within the screen designer when filtering etc or when to use your data source to present complex data back to Budibase.

It's important to understand these are not necessarily issues and the fact you can approach different needs from different angles to make an app that runs fast and still fully utilises the products features has been great for us.

The recent workspace feature is also allowing us to look at much broader solutions.

I will say, support from them has been exceptional.

[phamalda]

Hi, @benaunt. I am also working on some government data, contract work, specifically. I am very new to Budibase so I am learning as I go. I am making pretty good progress, but it is taking a bit of time to work out the details for each step along the way.
I'd really like to see what you guys have going in terms of the screens you have deployed, how you are controlling user/role access, etc. Would it be okay if you and I could get together at some point? I'd really appreciate it. Thanks a ton.

[playerreplay]

Hi playerreplay,

Won't answer your enterprise licensing as i believe changes may be coming soon, so will let them respond to you.

We are using the enterprise product in government and have rolled out a couple larger apps with 50 plus screens and deep relational data needs (only via one DB though) along with a bunch of smaller apps all on the same instance and the platform continues to be snappy with some considerations...

Hi there, appreciate the honest feedback. I've played around with it for a number of hours and I'm just not quite sure it's going to work the way I was anticipating. It does feel a bit clunky and I'm probably just gonna end up building out everything myself unfortunately :(

However, I do see where I could potentially use this for a few things down the road.

[mikesealey]

I am very new to Budibase so I am learning as I go. I am making pretty good progress, but it is taking a bit of time to work out the details for each step along the way.

Hey @phamalda and welcome to Budibase! If you haven't already, come and join us on Discord - you'll be able to get help from other members of the community in real-time, as well as checking out our Showcase channel, where Budibase users get a chance to show off what they're building.

Is there a specific project you're working on, or something that's puzzling you?

[phamalda]

Thanks a ton, @mikesealey. I just joined that Discord Budibase group. As I have mentioned, I am very new to Budibase. I am a Data Analyst by trade, working primarily with Oracle database queries for the last decade. I have had a recent change in career path, however...not necessarily by my own choosing. 😊

[ConorWebb96]

Hey @playerreplay and @phamalda,

Our sales team can help you explore pricing options and show you how to get the most value from Budibase. You can reach them using this contact form.

We also offer a free trial to experience the features firsthand.

Visit our pricing page for a detailed breakdown of our plans. Then, click the "Compare plans and features" accordion to see the differences.