Automatic ticket creation for issues chatbot can't remove

[abodeuis]

If the chatbot is not able resolve a users issue it should provide an option to create a ticket in jira for the user by sending email to help@ncsa. Ideally this feature would send the history of the chat that lead to this as well.

[abodeuis]

the /email command can be used to email the conversation history to the email specified by the environment variable EMAIL_TARGET. This functionality should be expanded upon to eventually get to sending emails for ticket creation to jira.