Merge pull request #132 from ChilloutVR-Team/feature/unlock-dlc-missing-page

Added the missing page for the unlock dlc info

Author: NotAKidoS

docs/official/platform/account.md

@@ -1 +1,96 @@
-# Account limits & Unlock
+---
+title: Account Limits & Unlock
+---
+
+# Account Limits
+
+ChilloutVR allow users to join and have a complete experience for free, all ChilloutVR accounts are able to upload
+content, create categories, join groups, etc. However, there are a few caps that can be unlocked further by Supporting
+the game.
+
+## Content Uploads
+
+For free accounts there are currently 2 limits in place:
+
+- 20 unpublished Avatars and Worlds
+- 20 unpublished Props
+
+Keep in mind if you publish your content, so it can be used by everyone, it stops counting towards that limit. So making
+your content public will essentially give you free unlimited uploads.
+
+If you happen to hit the limit, the CCK will prevent you from creating more content ids. Note you're still able to
+re-upload your already existing content.
+
+## Groups
+
+Joining groups has no requirements at all. But Group creation is limited to players that own an unlocked account.
+
+Note that receiving ownership of a group by having someone transfer one to you also requires you to have the unlocked
+account.
+
+There is a limit of 3 owned groups that apply to everyone.
+
+## Discord Role
+
+Some patreon tiers also include a discord role. Unlike the unlocked account, this role will be enabled/disabled while
+the patreon subscription is active/inactive automatically.
+
+Note that you must have your discord account linked to your ChilloutVR account
+in [ChilloutVR Account Settings](https://hub.chilloutvr.net/my?cat=edit){:target="_blank"}
+
+If you still don't have the rank, try to re-linking your patreon account, also done
+in [ChilloutVR Account Settings](https://hub.chilloutvr.net/my?cat=edit){:target="_blank"} this triggers an update to
+fetch the latest info from patreon.
+
+## Explicit/Mature Content
+
+Explicit/Mature content is not gated by payment. It is a free DLC you can acquire on steam, that is only available if
+you're old enough to get it. You can find more information about
+it [here](../../chilloutvr/faq/mature-content-access-dlc.md).
+
+# How to get the Unlocked Account
+
+Currently, the only way to obtain the unlocked account is by subscribing to our Patreon, once unlocked you will keep it
+forever.
+
+You can do so by visiting the [ChilloutVR Patreon](https://www.patreon.com/ChilloutVR){:target="_blank"}.
+
+Note that not every tier gives you the unlocked account, you need to look at the tiers that mention the perk
+**Account-Unlock Upgrade**.
+
+### Claiming Your Patreon Unlock
+
+Subscribing does not apply the unlock automatically to your account. We have a system planned to automate this, but it
+would require move resources away from other areas.
+
+1. **Link your Patreon account** - Go to
+   [ChilloutVR Account Settings](https://hub.chilloutvr.net/my?cat=edit){:target="_blank"} and link Patreon to your
+   ChilloutVR account.
+2. **Open a ticket** - Email `team@chilloutvr.net` from the email address associated with your ChilloutVR account. You
+   should mention that:
+     - you're currently a Patreon subscriber to an eligible tier
+     - you have linked your Patreon to your ChilloutVR account
+     - you would like to claim the unlock account
+
+We apologise from the inconvenience of this process.
+
+### Steam
+
+The unlocked account purchase via Steam DLC has been deprecated, and can no longer be purchased.
+
+If you have bought it while it was available, you still have it. Nothing has been taken away.
+
+# Frequently Asked Questions
+
+### **Q:** Does deleting private content frees up a slot?
+
+**A:** Yes.
+
+### **Q:** Can I still buy the unlock DLC on Steam?
+
+**A:** No, the DLC page is deprecated.
+
+### **Q:** Is the mature content unlock the same thing?
+
+**A:** No. They are two different unlocks and neither grants the other. The mature content unlock is __free__, you can
+find more info [here](../../chilloutvr/faq/mature-content-access-dlc.md).