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---
title: L&I Complaints
description: |
<p>Complaints that were entered via 311 or by an individual in the
department including a description of the complaint, the
priority/type of the complaint, date of scheduled investigation, who the
assigned inspector is, and what the outcome of the investigation was, if a case
or if a case is not required, as well as information about the source of the
request. </p>
download: https://www.opendataphilly.org/dataset/licenses-and-inspections-service-requests
metadata: https://metadata.phila.gov/#home/datasetdetails/5543ca6d5c4ae4cd66d3ff52/representationdetails/5e5d50e0fbc9650019b56025/
---
[
[
{
"title": "Complaint Date",
"description": "Date and time indicating when the complaint was logged.",
"provider": "carto",
"domain": "phl.carto.com",
"dataset": "complaints",
"chartType": "datetime",
"groupBy": "date_trunc('month', complaintdate)",
"triggerField": "complaintdate"
}
],
[
{
"title": "Census Tract",
"provider": "carto",
"domain": "phl.carto.com",
"dataset": "violations",
"chartType": "choropleth",
"groupBy": "censustract",
"boundaries": "https://phl.carto.com/api/v2/sql?q=select+*+from+census_tracts_2010&format=geojson",
"boundariesLabel": "namelsad10",
"boundariesId": "name10_padded"
},
{
"title": "Complaint Code Description",
"description": "Code description for the customer complaint.",
"provider": "carto",
"domain": "phl.carto.com",
"dataset": "complaints",
"chartType": "bar",
"groupBy": "complaintcodename"
}
],
[
{
"title": "Complaint Status",
"description": "Status of the initial complaint.",
"provider": "carto",
"domain": "phl.carto.com",
"dataset": "complaints",
"chartType": "bar",
"groupBy": "complaintstatus"
},
{
"title": "Case Status",
"description": "The status of the case.",
"provider": "carto",
"domain": "phl.carto.com",
"dataset": "complaints",
"chartType": "pie",
"groupBy": "casestatus",
"baseFilters": [
{
"field": "casestatus",
"expression": {
"type": "is not",
"value": null
}
}
]
}
],
[
{
"title": "Complaints",
"chartType": "table",
"provider": "carto",
"domain": "phl.carto.com",
"dataset": "complaints",
"columnsToHide": [
"cartodb_id",
"objectid",
"the_geom",
"the_geom_webmercator"
]
}
]
]