Mouse Cursor Disappears When Docking GameSir G7 Pro Controller (controller connected to host)

[tonyphoang]

Environment:
Host: Windows 11 Pro
Streaming: Apollo/Moonlight
Controller: GameSir G7 Pro (wired USB connection to host)
Issue occurs only when streaming, not when using host directly

Problem Description:
When streaming via Sunshine/Moonlight, the mouse cursor becomes invisible after docking the GameSir G7 Pro controller on its charging station. The mouse is still functional (can click and hover), but the cursor itself is not visible. The issue persists after exiting games.

Steps to Reproduce:
Connect to Windows host via Moonlight
Use GameSir G7 Pro controller (connected via USB to host)
Play a game
Dock the controller on its charging station
Exit the game
Mouse cursor is now invisible (but still functional)

Expected Behavior:
Mouse cursor should remain visible after docking the controller.

Actual Behavior:
Mouse cursor disappears but remains functional. Can still move and click, but cursor is invisible.

Additional Information:
Issue does NOT occur when using the host computer directly (with physical monitor/keyboard/mouse connected)
Issue is specific to Sunshine/Moonlight streaming setup
Appears to be related to input device state changes when docking/undocking the controller
Controller likely has mouse emulation features that may be conflicting with Sunshine's virtual cursor handling

Potential Cause:
The docking/undocking action may trigger an input device change that Sunshine doesn't handle properly, causing the virtual mouse cursor to become hidden while maintaining functionality.

[ClassicOldSong]

Too weird to be considered a problem of Apollo.

Have you tried Ctrl+Alt+Shift+N on the client to see if it shows the cursor back on the client?

[tonyphoang]

I tried Ctrl+Alt+Shift+N and it only creates a new folder.

I have the controller connected to the host to lower the latency for FPS games.

The issue appears to be that when the GameSir G7 Pro controller is docked/undocked, it triggers a USB device state change (possibly changing or disconnecting its mouse emulation mode). Apollo doesn't properly handle this input device transition and loses track of its virtual mouse cursor rendering, making it invisible while the mouse functionality remains active. This only affects Apollo's virtual cursor system since the problem doesn't occur when using the host directly with a physical mouse, suggesting it's specifically related to how Sunshine manages cursor visibility when input devices are dynamically added or removed during an active streaming session.

EDIT: Interesting finding: when I exit out of Moonlight session and re-initialize the windows connection via Moonlight, the cursor comes back and is visible.
This suggests that when the GameSir G7 Pro is docked (triggering a USB device change), Apollo's cursor rendering gets stuck in an invalid state - it maintains mouse functionality but fails to update the cursor visibility flag. The cursor rendering state isn't being refreshed until a new session forces a complete re-initialization of Apollo input handling.

[ClassicOldSong]

I don't think under any normal circusmastances the mouse cursur should disappear when re-enumerating any input devices. Can you cross check with other computers, or it's the driver of the controller doing weird things?

[ClassicOldSong]

I tried Ctrl+Alt+Shift+N and it only creates a new folder.

Any known Moonlight/Artemis client handles this key combination, it tells the host to hide/show remote cursor. If it creates a new folder, it means some key might be missing or intercepted from the client.

[tonyphoang]

I tried Ctrl+Alt+Shift+N and it only creates a new folder.

Any known Moonlight/Artemis client handles this key combination, it tells the host to hide/show remote cursor. If it creates a new folder, it means some key might be missing or intercepted from the client.

I'm on OSX client, perhaps there's some issues with OSX keybinding.

[ClassicOldSong]

You should change ctrl to cmd on macOS