datamodel.combodo-tawk-integration.xml

<?xml version="1.0" encoding="UTF-8"?>
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.7">
	<classes>
		<class id="UserRequest" _delta="must_exist">
			<fields>
				<field id="origin" _delta="must_exist">
					<values>
						<value id="chat" _delta="define_if_not_exists">
							<code>chat</code>
						</value>
					</values>
				</field>
				<field id="tawkto_ref" xsi:type="AttributeString" _delta="define">
					<sql>tawkto_ref</sql>
					<default_value/>
					<is_null_allowed>true</is_null_allowed>
				</field>
			</fields>
			<presentation>
				<details>
					<items>
						<item id="col:col3" _delta="must_exist">
							<items>
								<item id="fieldset:Ticket:relation" _delta="must_exist">
									<items>
										<item id="tawkto_ref" _delta="define">
											<rank>100</rank>
										</item>
									</items>
								</item>
							</items>
						</item>
					</items>
				</details>
			</presentation>
		</class>
	</classes>
	<module_parameters>
		<parameters id="combodo-tawk-integration" _delta="define">
			<property_id>PUT_YOUR_PROPERTY_ID_HERE</property_id>
			<widget_id>PUT_YOUR_WIDGET_ID_HERE</widget_id>
			<api_key>PUT_YOUR_API_KEY_HERE</api_key>
			<webhooks.secret_key>PUT_YOUR_WEBHOOKS_SECRET_KEY_HERE</webhooks.secret_key>
			<webhooks.create_ticket>
				<ticket_class>UserRequest</ticket_class>
				<!-- Default values of the ticket, typically if it has mandatory attributes that won't be set from the chat -->
				<ticket_default_values type="hash"></ticket_default_values>
			</webhooks.create_ticket>
			<enabled_portals type="array">
				<enabled_portal id="itop-portal">itop-portal</enabled_portal>
			</enabled_portals>
			<allowed_profiles type="array">
				<allowed_profile id="portal-user">Portal user</allowed_profile>
			</allowed_profiles>
		</parameters>
	</module_parameters>
</itop_design>