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N°9063 - Add missing ev_autoresolve transitions on UserRequest and Incident
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+115
-69
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3 files changed

+115
-69
lines changed

‎datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml‎

Lines changed: 23 additions & 23 deletions
Original file line numberDiff line numberDiff line change
@@ -698,6 +698,29 @@
698698
</action>
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</actions>
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</transition>
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<transition id="ev_autoresolve">
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<target>resolved</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">resolution_date</param>
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</params>
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</action>
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<action>
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<verb>SetElapsedTime</verb>
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<params>
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<param xsi:type="attcode">time_spent</param>
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<param xsi:type="attcode">start_date</param>
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<param xsi:type="string">DefaultWorkingTimeComputer</param>
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</params>
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</action>
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<action>
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<verb>ResolveChildTickets</verb>
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<params/>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="assigned">
@@ -1029,29 +1052,6 @@
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<actions>
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</actions>
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</transition>
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<transition id="ev_autoresolve">
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<target>resolved</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">resolution_date</param>
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</params>
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</action>
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<action>
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<verb>SetElapsedTime</verb>
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<params>
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<param xsi:type="attcode">time_spent</param>
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<param xsi:type="attcode">start_date</param>
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<param xsi:type="string">DefaultWorkingTimeComputer</param>
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</params>
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</action>
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<action>
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<verb>ResolveChildTickets</verb>
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<params/>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="closed">

‎datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml‎

Lines changed: 46 additions & 23 deletions
Original file line numberDiff line numberDiff line change
@@ -764,6 +764,29 @@
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</action>
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</actions>
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</transition>
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<transition id="ev_autoresolve">
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<target>resolved</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">resolution_date</param>
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</params>
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</action>
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<action>
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<verb>SetElapsedTime</verb>
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<params>
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<param xsi:type="attcode">time_spent</param>
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<param xsi:type="attcode">start_date</param>
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<param xsi:type="string">DefaultWorkingTimeComputer</param>
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</params>
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</action>
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<action>
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<verb>ResolveChildTickets</verb>
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<params/>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="assigned">
@@ -964,6 +987,29 @@
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<target>rejected</target>
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<actions/>
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</transition>
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<transition id="ev_autoresolve">
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<target>resolved</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">resolution_date</param>
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</params>
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</action>
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<action>
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<verb>SetElapsedTime</verb>
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<params>
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<param xsi:type="attcode">time_spent</param>
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<param xsi:type="attcode">start_date</param>
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<param xsi:type="string">DefaultWorkingTimeComputer</param>
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</params>
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</action>
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<action>
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<verb>ResolveChildTickets</verb>
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<params/>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="approved">
@@ -1173,29 +1219,6 @@
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<actions>
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</actions>
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</transition>
1176-
<transition id="ev_autoresolve">
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<target>resolved</target>
1178-
<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">resolution_date</param>
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</params>
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</action>
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<action>
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<verb>SetElapsedTime</verb>
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<params>
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<param xsi:type="attcode">time_spent</param>
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<param xsi:type="attcode">start_date</param>
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<param xsi:type="string">DefaultWorkingTimeComputer</param>
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</params>
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</action>
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<action>
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<verb>ResolveChildTickets</verb>
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<params/>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="closed">

‎datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml‎

Lines changed: 46 additions & 23 deletions
Original file line numberDiff line numberDiff line change
@@ -767,6 +767,29 @@
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</action>
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</actions>
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</transition>
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<transition id="ev_autoresolve">
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<target>resolved</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">resolution_date</param>
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</params>
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</action>
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<action>
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<verb>SetElapsedTime</verb>
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<params>
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<param xsi:type="attcode">time_spent</param>
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<param xsi:type="attcode">start_date</param>
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<param xsi:type="string">DefaultWorkingTimeComputer</param>
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</params>
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</action>
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<action>
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<verb>ResolveChildTickets</verb>
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<params/>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="assigned">
@@ -970,6 +993,29 @@
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<target>rejected</target>
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<actions/>
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</transition>
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<transition id="ev_autoresolve">
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<target>resolved</target>
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<actions>
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<action>
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<verb>SetCurrentDate</verb>
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<params>
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<param xsi:type="attcode">resolution_date</param>
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</params>
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</action>
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<action>
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<verb>SetElapsedTime</verb>
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<params>
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<param xsi:type="attcode">time_spent</param>
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<param xsi:type="attcode">start_date</param>
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<param xsi:type="string">DefaultWorkingTimeComputer</param>
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</params>
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</action>
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<action>
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<verb>ResolveChildTickets</verb>
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<params/>
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</action>
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</actions>
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</transition>
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</transitions>
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</state>
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<state id="approved">
@@ -1182,29 +1228,6 @@
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<actions>
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</actions>
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</transition>
1185-
<transition id="ev_autoresolve">
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<target>resolved</target>
1187-
<actions>
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<action>
1189-
<verb>SetCurrentDate</verb>
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<params>
1191-
<param xsi:type="attcode">resolution_date</param>
1192-
</params>
1193-
</action>
1194-
<action>
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<verb>SetElapsedTime</verb>
1196-
<params>
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<param xsi:type="attcode">time_spent</param>
1198-
<param xsi:type="attcode">start_date</param>
1199-
<param xsi:type="string">DefaultWorkingTimeComputer</param>
1200-
</params>
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</action>
1202-
<action>
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<verb>ResolveChildTickets</verb>
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<params/>
1205-
</action>
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</actions>
1207-
</transition>
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</transitions>
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</state>
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<state id="closed">

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