update README and dashboard integration doc link (DataDog#20287)

Co-authored-by: Ignacio Eguinoa <ignacio.eguinoa@gmail.com>

Author: akaila-crest

servicenow_performance/README.md

@@ -25,6 +25,17 @@ This integration collects logs and metrics from the sources listed above and sen
 
 ## Setup
 
+### Prerequisite
+- List of required ServiceNow plugins and roles by module for integration
+    |Module|User Roles Required|Plugin Required|
+    |--------------------|--------------------|--------------------|
+    |ITSM|`itil`|-|
+    |ITAM|`asset`|-|
+    |CMDB Health|`cmdb_dedup_admin`|-|
+    |Vulnerability Response (VR)| `sn_sec_analytics.read` ,<br>`sn_vul.app_read_all` ,<br>`sn_vul.read_all` ,<br>`sn_vul_container.read_all`|`Vulnerability Response and Configuration Compliance for Containers` ,<br>`Vulnerability Response`|
+    |Security Incident Response (SIR)|`sn_si.read`|`Security Incident Response`|
+
+### Configuration
 #### Connect your ServiceNow instance to Datadog
 
 1. Add your instance, username, password, and data preference options
@@ -37,12 +48,10 @@ This integration collects logs and metrics from the sources listed above and sen
     |Get ITSM|Enable to collect ITSM data from ServiceNow. The default value is True.|
     |Get ITAM|Enable to collect ITAM data from ServiceNow. The default value is True.|
     |Get CMDB Health|Enable to collect CMDB Health data from ServiceNow. The default value is True.|
-    |Get Security Incident Response|Enable to collect Security Incident Response data from ServiceNow. The default value is False. Note: Ensure the Security Incident Response Plugin is installed before enabling.|
-    |Get Vulnerability Response|Enable to collect Vulnerability Response data from ServiceNow. The default value is False. Note: Ensure the Vulnerability Response Plugin is installed before enabling.|
+    |Get Security Incident Response|Enable to collect Security Incident Response data from ServiceNow. The default value is False.|
+    |Get Vulnerability Response|Enable to collect Vulnerability Response data from ServiceNow. The default value is False.|
 2. Click the **Save** button to save your settings.
 
-**Note**: You can create a new user in ServiceNow with the necessary roles for the integration.
-
 
 ## Data Collected
 

servicenow_performance/assets/dashboards/servicenow_performance_cmdb_health.json

@@ -26,7 +26,7 @@
             "id": 3282333990948070,
             "definition": {
                 "type": "note",
-                "content": "CMDB Health in ServiceNow ensures the accuracy, completeness, and consistency of your Configuration Management Database (CMDB) to optimize IT operations and reduce risk.\n\nThis dashboard provides insights into detailed analysis of the configuration items (CIs) within the CMDB, highlighting issues related to completeness, accuracy, and compliance as well as offers a visual summary of the overall health of the CMDB, presenting key metrics and trends to monitor and improve data quality.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow-performance/).",
+                "content": "CMDB Health in ServiceNow ensures the accuracy, completeness, and consistency of your Configuration Management Database (CMDB) to optimize IT operations and reduce risk.\n\nThis dashboard provides insights into detailed analysis of the configuration items (CIs) within the CMDB, highlighting issues related to completeness, accuracy, and compliance as well as offers a visual summary of the overall health of the CMDB, presenting key metrics and trends to monitor and improve data quality.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow_performance/).",
                 "background_color": "green",
                 "font_size": "14",
                 "text_align": "left",

servicenow_performance/assets/dashboards/servicenow_performance_itam_overview.json

@@ -69,7 +69,7 @@
             "id": 666438056797340,
             "definition": {
                 "type": "note",
-                "content": "The ITAM (IT Asset Management) module in ServiceNow helps organizations track, manage, and optimize the lifecycle of their IT assets, ensuring efficient usage and compliance.\n\nThis dashboard provides insights related to different aspects of IT asset and service management such as tracking physical and virtual assets, software license information, contracts related to assets, transfer of assets between locations or users.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow-performance/).",
+                "content": "The ITAM (IT Asset Management) module in ServiceNow helps organizations track, manage, and optimize the lifecycle of their IT assets, ensuring efficient usage and compliance.\n\nThis dashboard provides insights related to different aspects of IT asset and service management such as tracking physical and virtual assets, software license information, contracts related to assets, transfer of assets between locations or users.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow_performance/).",
                 "background_color": "yellow",
                 "font_size": "14",
                 "text_align": "left",

servicenow_performance/assets/dashboards/servicenow_performance_itsm_overview.json

@@ -69,7 +69,7 @@
             "id": 666438056797340,
             "definition": {
                 "type": "note",
-                "content": "The ITSM (IT Service Management) module in ServiceNow streamlines and automates IT service processes, including incident, problem, change, and request management, to enhance service delivery and support.\n\nThis dashboard provides insights related IT service management activities such as user reported issues, work assignments or actions, and requests for changes to IT infrastructure or services.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow-performance/).",
+                "content": "The ITSM (IT Service Management) module in ServiceNow streamlines and automates IT service processes, including incident, problem, change, and request management, to enhance service delivery and support.\n\nThis dashboard provides insights related IT service management activities such as user reported issues, work assignments or actions, and requests for changes to IT infrastructure or services.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow_performance/).",
                 "background_color": "yellow",
                 "font_size": "14",
                 "text_align": "left",

servicenow_performance/assets/dashboards/servicenow_performance_security_incident_overview.json

@@ -69,7 +69,7 @@
             "id": 1204051140430592,
             "definition": {
                 "type": "note",
-                "content": "The Security Incident module in ServiceNow helps organizations manage and respond to security threats by tracking, investigating, and resolving security incidents efficiently.\n\nThis dashboard provides insights related to incidents in the Service Incident module, capturing details such as incident identifiers, statuses, priority levels, and affected services. It helps track and manage incidents from detection to resolution, supporting proactive incident management and analysis.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow-performance/).",
+                "content": "The Security Incident module in ServiceNow helps organizations manage and respond to security threats by tracking, investigating, and resolving security incidents efficiently.\n\nThis dashboard provides insights related to incidents in the Service Incident module, capturing details such as incident identifiers, statuses, priority levels, and affected services. It helps track and manage incidents from detection to resolution, supporting proactive incident management and analysis.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow_performance/).",
                 "background_color": "green",
                 "font_size": "14",
                 "text_align": "left",

servicenow_performance/assets/dashboards/servicenow_performance_vulnerability_response_health.json

@@ -69,7 +69,7 @@
             "id": 7213209935211864,
             "definition": {
                 "type": "note",
-                "content": "ServiceNow's Vulnerability Response Health offers a comprehensive approach to managing and prioritizing vulnerabilities, ensuring that security teams can quickly identify, assess, and address potential threats. \n\nThis dashboard provides insights into the status and health of vulnerabilities across your environment.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow-performance/).",
+                "content": "ServiceNow's Vulnerability Response Health offers a comprehensive approach to managing and prioritizing vulnerabilities, ensuring that security teams can quickly identify, assess, and address potential threats. \n\nThis dashboard provides insights into the status and health of vulnerabilities across your environment.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow_performance/).",
                 "background_color": "yellow",
                 "font_size": "14",
                 "text_align": "left",

servicenow_performance/assets/dashboards/servicenow_performance_vulnerable_items_overview.json

@@ -26,7 +26,7 @@
             "id": 4124922006600646,
             "definition": {
                 "type": "note",
-                "content": "The Vulnerability Response module in ServiceNow helps organizations identify, prioritize, and remediate security vulnerabilities to reduce risks and enhance system security.\n\nThis dashboard provides insights related to vulnerable items, such as hardware, software, configuration items, container images, or applications, that are affected by identified vulnerabilities. It links vulnerabilities to these items, enabling tracking and management of their remediation efforts.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow-performance/).",
+                "content": "The Vulnerability Response module in ServiceNow helps organizations identify, prioritize, and remediate security vulnerabilities to reduce risks and enhance system security.\n\nThis dashboard provides insights related to vulnerable items, such as hardware, software, configuration items, container images, or applications, that are affected by identified vulnerabilities. It links vulnerabilities to these items, enabling tracking and management of their remediation efforts.\n\n**Tips:**\n- Use the timeframe selector in the upper-right corner of the dashboard to change the default timeframe.\n- Clone this dashboard to rearrange, modify, and add widgets and visualizations.\n\n\nFor more information, see the [ServiceNow Performance Integration Documentation](https://docs.datadoghq.com/integrations/servicenow_performance/).",
                 "background_color": "green",
                 "font_size": "14",
                 "text_align": "left",