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ACCC & DSB | CDR Implementation Call Agenda & Minutes | 28 August 2025

Rob Sorrentino edited this page Aug 28, 2025 · 3 revisions

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Agenda

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When: Fortnightly on Thursday's at 3pm-4:30pm (Canberra time)
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Agenda

  1. Introductions
  2. House Keeping
  3. CDR Stream updates
  4. General Updates
  5. Presentation
  6. Q&A
  7. Any other business

Introductions

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  • 5 min will be allowed for participants to join the call.
  • This call is jointly facilitated by the ACCC and the DSB, and we welcome observers from APRA, OAIC and the Treasury.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the various lands on which we meet today and pay our respects to their Elders past and present.

House Keeping

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Recording

The Consumer Data Right Implementation Calls are recorded for note taking purposes only. Recordings and transcripts are kept securely. No identifying material is provided without the participant's consent. Participants may email contact@dsb.gov.au with any questions or a request to have material redacted from the record.

Community Guidelines

By participating in the Consumer Data Right Implementation Call you agree to the Community Guidelines. These guidelines intend to provide a safe and constructive space for members to discuss implementation topics with other participants and members of the ACCC and Data Standards Body.

CDR Stream Updates

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Provides a weekly update on the activities of each CDR stream and their work.

Organisation Stream Member Minutes
DSB Consumer Experience Michael Provided an update on some of the CX guidelines out for consultation, there are few people in the CX team who will be departing over the next couple of days and months so there will be a bit of an increase in the output of the CX guidelines to close some things off before people wrap up.
  • Change Request 700 - Redirect to App: We're aware that some data holders might be looking to implement that early so as that progresses and is finalised over the next few weeks it will help you understand the obligations and some recommendations on how to implement that.
  • Maintenance iterations also progressing, there's a fair few CX guidelines to look out for in relation to those for various rules packages and standards changes.
  • We've got a little bit of movement on the white labelling front. It was an issue that was raised a little while as well. This is to inform you that this is progressing.
  • When Google searching 'CX guidelines CDR', the first result is an outdated PDF from 2020. We're working on SEO to correct this, but please refer to https://cx.dsb.gov.au/ for the live and up to date CX guidelines (and pass this on to others in your organisation)
  • There have been some loading issues on the cx.gov.au website due some platform integration issues - we're working through these at the moment and they should hopefully be resolved soon
This is the last call for Amy and Diane (in the CX team) and also Elizabeth in the DSB, three fantastic people are wrapping up in the DSB who have been around for a while. For those that have been interacting with them you can either reach out to Michael through cx@dsb.gov.au or through the Support Portal.
DSB Energy Experiment Hemang The energy switching experiment that has been progressing for a while had its last session of the participants yesterday. The experiment looked at understanding how energy switching could be enabled through the CDR framework and also identify areas of improvements and opportunities that lie within the framework to make that switching experience better or viable. Over the course of the experiment journey, we've had tremendous contribution from all the members of participants who were elected to be part of this, it started off with exploring the current state, which was looking at how it could be done using the existing framework as is. Using it as an opportunity to identify pain points or opportunities that could be explored or improved further. Having targeted sessions discussing each of those opportunities in a bit more detail, trying to understand the pros, cons, cost, benefits and so on.

There was also a CX research done as part of the experiment where a prototype was shared with real consumers to get their insights and feedback. The next steps would be for the DSB and Treasury teams will collate the experiment along with participants input to produce and publish a report which will outline the journey, the analysis of the findings and form recommendations.
ACCC CDR Register Certificate transition Christian The ACCC released today the register certificate transition. This release will install new DC1 trust chain and service certificates. When a participant renews or it's a new certificate, they'll require DC1 based certificates and we'll be able to keep communications with the register secured. The ACCC have updated several guides relating to this, located here. There are still some more to be updated which will be updated in due time.

General Updates

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⭐ indicates change from last week.

Type Updated Links
Standards Version 1.35.0

Note: The DSB are progressing and in the final stages of getting approval to publish consultation for Maintenance Iteration 23 (MI23) that concluded. Consultation will be published either by the end of the week or early next week pending the internal review and the Chair's approval. This will allow for further consultation of 28 days on the changes that have been proposed as part of MI23.
Published: 29 July 2025
Change log
Maintenance ⭐ Maintenance Iteration 24
The next call will be held on 3 September 2025.

You can stay up to date on the discussion by checking out the meeting notes in Consultation Draft 373.
DSB Newsletter ⭐ The DSB Newsletter is published fortnightly, the next edition will be published on September 5 2025

Presentation

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None this week.

Q&A

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Questions will be received by the community via Microsoft Teams chat before the questions are opened to the floor. Participants can submit questions outside of the CDR Implementation Call to the CDR Support Portal.

In regards to topics for questions, we ask the participants on the call to consider the Community Guidelines when posing questions to the subject matter experts.

Answer provided

Ticket # Question Answer
2574 App2App Authentication Requirements
Could links be shared on the finalised approach for App2App authentication requirement in terms of the credential level required to be met for CDR access
Below are the sections of the standards you can read to understand the requirements for enabling redirect to app (R2A) based authentication/authorisation:I would also suggest reading the explanatory document (ED) for the approved changes which provides more context. It would also be worth keeping an eye on change request 700 where draft CX guidelines for Redirect to App will be published in the coming days for review.
Verbal Question 1 Change in the signer to DigiCert1
I just wanted to be clear about the changes a data holder needs to make. My interpretation of the changes that we have to make is that we just package the server side certificates up as we normally would with the root ACCC certificate and the DigiCert1 intermediate certificate and the actual certificate that is for the server side. Is this a correct understanding?
Yes, that's correct as long as you are using both certificate trust chains now. So for client connections coming in when a data data recipient is connecting to the data holder and they're presenting their client certificate, they might present a certificate from the old platform, the MPKI 8 platform or the DC1 platform. So you need to trust two trust chains.

So when accepting certificates when accepting client certificates, we need to be able to accept both those chains. But on the server side, it's one chain or the other. So you only need one service certificate. So either you have your existing certificate from the existing platform or after October and you renew your certificate, you'd get one from DC1 and you only have to support one service certificate at a time.

Announcement:

We held the participant journey mapping workshops over the last few weeks. We got quite a lot of insights and are still going through the analysis phase. Some insights relevant about the implementation calls is the Q&A table which has been useful for people to refer back to. However the feedback was that it's a bit difficult to search from because it's only inside the agenda, making it hard to refer back to previous months. Going forward, relevant Q&A's will be added into the CDR support portal within a single page, to make it easier to search. This will occur by the next call in two weeks and contain backdated Q&A's from 2025.

Feedback was also received that Implementation Call minutes will be useful. Going forward, any verbal updates, discussions and questions will be captured and added to the agenda post call. The agenda will become a mix of agenda and minutes for people to refer back to.

Any Other Business

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Attendees are invited to raise topics related to the Consumer Data Right that would benefit from the DSB and ACCCs' consideration.

Community Announcement:

Coles Financial Services and Qantas Premier Credit Cards data holder brands will be unavailable between 5-8 September 2025, due to a major technology migration. Specific outage timeframe and details will be published on the Get Outages endpoint. If you have a registered client with the brand, this may impact your CDR application and active data sharing arrangements.

Please reach out to wlps.openbanking@nab.com.au if you have any questions.

The Next CDR Implementation Call

The Next CDR Implementation Call

11 September 2025

Thursday, 3:00pm (Canberra Time)

Useful Links

imp-call_useful-links View a number of informative and useful links in the Consumer Data Standards Guide on Information Links.

Data Standards Body Consumer Data Right Digital ID Contact & Media
Chair Standards Accreditation Standards Website
News Maintenance Iteration AGDIS Standards Email
Advisory Committee CX Guidelines Calendar
Support Portal LinkedIn
YouTube
GitHub
Newsletter

Getting Started

Meetings

Maintenance Iterations

CDR Implementation Call

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