Merge pull request #231 from Couchbase-Ecosystem/add_support_section

added support policy in readme

Author: deniswsrosa

Readme.md

@@ -175,3 +175,15 @@ MIT. See individual files for details.
 
 This project is not officially supported by Couchbase, but it is actively maintained by Couchbase Employees. So if you
 find any bugs/issues or would like to suggest anything, feel free to open an issue here on github.
+
+---
+
+# 📢 Support Policy
+
+We truly appreciate your interest in this project!  
+This project is **community-maintained**, which means it's **not officially supported** by our support team.
+
+If you need help, have found a bug, or want to contribute improvements, the best place to do that is right here — by [opening a GitHub issue](https://github.com/Couchbase-Ecosystem/couchbase_jetbrains_plugin/issues).  
+Our support portal is unable to assist with requests related to this project, so we kindly ask that all inquiries stay within GitHub.
+
+Your collaboration helps us all move forward together — thank you!