manifest.yml

name: ServiceNow ITSM and SIR App
description: "The ServiceNow Enhanced ITSM App for Foundry allows users to create and manage incidents in ServiceNow, for instance, closing ServiceNow incidents when a CrowdStrike detection is closed. The app also provides functionality to track entity mappings between systems, and implements throttling mechanisms to control workflow execution. This app supports ServiceNow and ServiceNow SIR modules. Upon app deployments, please read the README and USERDOCS to learn how to customize the app to your requirements."
logo: images/project/servicenow_logo.png
vendor: "ServiceNow"
vendor_products: []
use_case: "ITSM"
manifest_version: "2023-05-09"
ignored:
  - e2e
  - e2e/.+
  - run-e2e-local\.sh
  - venv
  - .*/venv/.*
  - htmlcov
  - .*/htmlcov/.*
  - .*\.pyc$
  - __pycache__
  - .*/__pycache__/.*
  - \.pytest_cache
  - .*/\.pytest_cache/.*
  - \.coverage$
  - .*/test_.*\.py$
ui:
  homepage: ""
  extensions: []
  pages: {}
  dashboards: {}
  navigation: {}
api_integrations:
  - name: servicenow-foundry
    description: ""
    path: api-integrations/servicenow.json
rtr_scripts: []
collections:
  - name: tracked_entities
    description: ""
    schema: collections/tracked_entities.json
    permissions: []
    workflow_integration: null
  - name: dedup_store
    description: ""
    schema: collections/dedup_store.json
    permissions: []
    workflow_integration: null
auth:
  scopes:
    - api-integrations:read
    - api-integrations:write
    - custom-storage:read
    - custom-storage:write
    - workflow:read
    - workflow:write
  permissions: {}
  roles: []
functions:
  - name: itsm_helper
    config: null
    description: Helper function that check if there is an external entity for the internal entity ID provided
    path: functions/itsmhelper
    environment_variables: {}
    handlers:
      - name: ITSM Helper - Entities - Check if external entity exists
        description: Helper function that check if there is an external entity for the internal entity ID provided
        method: POST
        api_path: /check_if_ext_entity_exists
        payload_type: ""
        request_schema: schemas/check_if_ext_entity_exists_req_schema.json
        response_schema: schemas/check_if_ext_entity_exists_resp_schema.json
        workflow_integration:
          disruptive: false
          system_action: false
          tags:
            - ServiceNow Foundry
        permissions: []
      - name: ITSM Helper - Entities - Establish mapping
        description: Helper function that establishes a mapping between an internal and an external entities
        method: POST
        api_path: /create_entity_mapping
        payload_type: ""
        request_schema: schemas/create_entity_mapping_req_schema.json
        response_schema: schemas/create_entity_mapping_resp_schema.json
        workflow_integration:
          disruptive: false
          system_action: false
          tags:
            - ServiceNow Foundry
        permissions: []
      - name: ITSM Helper - Create Incident
        description: Helper function that creates an incident in the ServiceNow ITSM system
        method: POST
        api_path: /create_incident
        payload_type: ""
        request_schema: schemas/create_incident_req_schema.json
        response_schema: schemas/create_incident_resp_schema.json
        workflow_integration:
          disruptive: false
          system_action: false
          tags:
            - ServiceNow Foundry
        permissions: []
      - name: ITSM Helper - Create SIR Incident
        description: Helper function that creates an SIR incident in the ServiceNow ITSM system
        method: POST
        api_path: /create_sir_incident
        payload_type: ""
        request_schema: schemas/create_sir_incident_req_schema.json
        response_schema: schemas/create_sir_incident_resp_schema.json
        workflow_integration:
          disruptive: false
          system_action: false
          tags:
            - ServiceNow Foundry
        permissions: []
      - name: ITSM Helper - Throttle
        description: Helper function that throttles the flow of updates to downstream workflow nodes
        method: POST
        api_path: /throttle
        payload_type: ""
        request_schema: schemas/throttle_req_schema.json
        response_schema: schemas/throttle_resp_schema.json
        workflow_integration:
          disruptive: false
          system_action: false
          tags:
            - ServiceNow Foundry
        permissions: []
    # Change to 'python' for the Python implementation (using falconpy)
    # Both main.py (Python) and main.go (Go) exist in the same directory
    language: go
workflows: []
parsers: []
logscale:
  saved_searches: []
lookup_files: []
docs:
  path: app_docs
  entrypoint: README.md