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6 | 6 | - [ ] email messages |
7 | 7 | - [ ] appointments and meetings |
8 | 8 |
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9 | | - |
10 | 9 | #### 2. What is the default permission that other people in your organization have to your calendar? |
11 | 10 | - [ ] none of these answers |
12 | 11 | - [ ] They can edit. |
13 | 12 | - [ ] They can view all details. |
14 | 13 | - [ ] They can view titles and locations. |
15 | 14 |
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16 | | - |
17 | 15 | #### 3. Your boss sends you an email with a request to set up a meeting and copies all meeting attendees on the message. What is the fastest way to create the calendar appointment |
18 | 16 | - [ ] Click New Items > New Appointment. |
19 | 17 | - [ ] Click Calendar > New Meeting, and then copy and paste information as needed. |
20 | 18 | - [ ] with the email open, click Meeting on the Home ribbon or Message tab. |
21 | 19 | - [ ] Click Reply All. |
22 | 20 |
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23 | | - |
24 | 21 | #### 4. You are running low on Outlook storage space. How might you address this problem? |
25 | 22 | - [ ] all of these answers |
26 | 23 | - [ ] Archive messages you are done with. |
27 | 24 | - [ ] Save and then remove large attachments from messages |
28 | 25 | - [ ] Sort by size and then delete large messages. |
29 | 26 |
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30 | | - |
31 | 27 | #### 5. Why are read receipts less reliable than delivery receipts? |
| 28 | +``` |
32 | 29 | A. Users can change their email settings to ignore requests for read receipts. |
33 | 30 | B. Users can decline individual requests for read receipts. |
34 | 31 | C. Read receipts are expensive, so some organizations turn them off. |
| 32 | +``` |
35 | 33 | - [ ] A and C |
36 | 34 | - [ ] B and C |
37 | 35 | - [ ] A and B |
38 | 36 | - [ ] A,B,and C |
39 | 37 |
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40 | | - |
41 | 38 | #### 6. What address box should you use if you want to hide message recipients from each other? |
42 | 39 | - [ ] Bcc |
43 | 40 | - [ ] to |
44 | 41 | - [ ] cc |
45 | 42 | - [ ] From |
46 | 43 |
|
47 | | - |
48 | 44 | #### 7. You are creating a new email message to Diane and Joey. You need a response from Diane, but are simply informing Joey. How should you address the email? |
49 | 45 | - [ ] to Diane and Joey |
50 | 46 | - [ ] to Diane and bcc Joey |
51 | 47 | - [ ] to Joey and bcc Diane |
52 | 48 | - [ ] to Diane and cc Joey |
53 | 49 |
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54 | | - |
55 | 50 | #### 8. Which choice is not an attachment? |
56 | 51 | - [ ] a PDF document included with an email |
57 | 52 | - [ ] a Word document included with an email |
58 | 53 | - [ ] (Â) a calendar item included with an email |
59 | 54 | - [ ] a hyperlink included in an email |
60 | 55 |
|
61 | | - |
62 | 56 | #### 9. You can use a___to indicate that a message requires further action and a__to organize the message. |
63 | 57 | - [ ] folder; category |
64 | 58 | - [ ] flag; tag |
65 | 59 | - [ ] category; flag |
66 | 60 | - [ ] flag; category |
67 | 61 |
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68 | | - |
69 | 62 | #### 10. You create a task and assign it to Nalia. Nalia reviews the request and declines the assignment. Where is the task now, and who is the owner? |
70 | 63 | - [ ] The task is nowhere, and no one is the owner. |
71 | 64 | - [ ] The task is in your task list, and you are the owner. |
72 | 65 | - [ ] The task is in Nalia's task list, and you are the owner. |
73 | 66 | - [ ] The task is in Nalia's task list, and Nalia is the owner until she reassigns it to you. |
74 | 67 |
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75 | | - |
76 | 68 | #### 11. What does Outlook automatically point out to you when you are invited to a meeting? |
77 | 69 | - [ ] if your attendance is mandatory |
78 | 70 | - [ ] ifthe meeting is high or low priority |
79 | 71 | - [ ] the amount of time you have between this meeting and your next event |
80 | 72 | - [ ] if the meeting is adjacent to another event in your calendar |
81 | 73 |
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82 | | - |
83 | 74 | #### 12. What appears on your screen whenever a new email arrives? |
84 | 75 | - [ ] an emoji |
85 | 76 | - [ ] an alert |
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