Can’t verify address with Ledger Nano X

[Coolman916]

I’m using Yoroi wallet on iPhone and it’s the latest version 4.2.0. I can’t verify the receiving address on my Ledger Nano X. The error message says: no addressing data, should not happen. I have double checked my Bluetooth connection and I updated the Cardano app on ledger to 2.4.1. I also double checked that the ledger firmware is up to date 1.3.0. Yoroi wallet has worked with my Nano X perfectly up until this point.

[roadrunr]

Same problem I am facing with Ledger Nano S - I am not using Bluetooth but a cable for connection.
It's really quite alarming to experience this connectivity failure and would be nice if someone was assigned to address these issues we are experiencing!

[Clos88]

I have the same issue with my nano X . I have the latest software update for both. It will not connect to verify address “no addressing data ,should not happen” . I have had no problems in the past but now I can’t verify my ledger. I have even removed my wallet, went to add wallet- connect to ledger nano. It recognizes my nano x and I am able to recover my wallet, however, when I go to verify address I still same issue where it says “ no addressing data….”
Please help

[vsubhuman]

Hi, @Clos88 and @roadrunr! I am sorry to hear you are experiencing such a problem! We are investigating this issue at the moment. We have started seeing some users having issues with their Ledger Nano models specifically, even tho we did not make any changes to the main hardware-wallet flow in the meantime. Some users have managed to get the issue resolved by getting the Cardano app updated in their Ledger Live, but I see that you have already done this. It seems like there might have been some unexpected changes to Nano models specifically that somehow cause problems with out implementation.

We will try to get some details on that as soon as possible and see if can resolve it quickly!

[SpeedRacer-7]

I’m having the same problem.

[TheoMer]

I’m experiencing the very same issue.

‘An connection error occurred while trying to connect with your hardware wallet. Error: No addressing data, should never happen.’

Ledger Nano X firmware - 1.3.0
iPhone - 6s plus (ios 14.7.1).

Prior to the ledger firmware 1.3.0 update I was able to unstake (deregister), now I get an ‘undefined is not an object (evaluating ‘p.stake credentials’).

I mention the unstake issue as I believe the issue is related to being unable to verify addresses. I also get an connection error message when attempting to unstake as well.

Bluetooth is on on iOS. The ada app has been opened on ledger. But an connection error is generated.

What’s the issue here?

[Scapa1919]

Same issue here on iPhone XS, latest iOS. Cannot stake, send or authenticate a receive adress. Removing the Ledger Wallet and re-installing it works, though.

[TheoMer]

@Scapa1919

... Removing the Ledger Wallet and re-installing it works, though.

Can you explain the step by step process you used to re-install the wallet? Will selecting 'Connect to Ledger Nano' and going through the process create a new wallet with the outstanding ADA balance as held (referenced to) on my Ledger Nano X?

[Scapa1919]

If I delete the Wallet on Yoroi and re-intsall it, the wallet appears with all funds in it, so no problem here. But when I try to send ADA, it apparently not receive the private key from the Nano X and hence cannot verify the transaction.

…

Am 30.07.2021 um 11:58 schrieb TheoMer ***@***.***>: @Scapa1919 <https://github.com/Scapa1919> ... Removing the Ledger Wallet and re-installing it works, though. Can you explain the step by step process you used to re-install the wallet? Will selecting 'Connect to Ledger Nano' and going through the process create a new wallet with the outstanding ADA balance as held (referenced to) on my Ledger Nano X? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#2249 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AVAU7PGEPCI6BZ7JZYD2UO3T2JZU5ANCNFSM5AWGCPWA>.

[iamnido]

@Scapa1919 ah. you mean, those step (removing Yoroi wallet and adding it again) works but not necessarily fix the issue. correct?

[Scapa1919]

yes, right. Removing and re-installing works, but it does not solve the issue with the transaction verification through the Nano X

…

Am 30.07.2021 um 12:03 schrieb iamnido ***@***.***>: @Scapa1919 <https://github.com/Scapa1919> ah. you mean, those step (removing Yoroi wallet and adding it again) works but not necessarily fix the issue. correct? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#2249 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AVAU7PE4SME3SS7T62A6DMDT2J2FPANCNFSM5AWGCPWA>.