Unable to display images submitted through the Survey123 form in the dashboard program

[webmapLee]

enviroment:
Survey123 version: 3.24.31
ArcGIS Enterprise version: 11.2

problem:
https://wx.mail.qq.com/read/viewfile?k=/ZL0025_kU7NNIaMdQsuUGkA3s5Cpfb/1a9b204adeac9e42cb93ea05c7f82a65&fileid=ZF0025_kU7NNIaMdQsuUGkA6ctCefb&sid=zd9sMoyySmsufkF6ADlzMwAA

Referring to the error message image above, this error only occurs in the form data submitted from Samsung phones, we test from Samsung Galaxy S24 Ultra, Galaxy S23 Ultra and Galaxy F52

error detail:

Error: Invalid icc profile: duplicate sequence numbers
Code: 500