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[Due for payment 2025-04-28] [Due for payment 2025-04-25] Onboarding - Infinite Loading when logging in by adding a existing private domain #60397

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@mitarachim

Description

@mitarachim

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: v9.1.29-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: #54186
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Device used: Mac 14.5/ Chrome
App Component: Chat Report View

Action Performed:

  1. Go to staging.new.expensify.com
  2. Log in with a new Gmail account.
  3. Enter a private domain email address that already exists > validate.
  4. Finish the onboarding flow.

Expected Result:

No infinite loading on the chat

Actual Result:

Infinite loading on the chat

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6804452_1744850762163.Screen_Recording_2025-04-17_at_3.27.31_at_night.mp4

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Issue OwnerCurrent Issue Owner: @greg-schroeder

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.EngineeringWeeklyKSv2

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