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'Low-code/no-code platform that enables businesses to automate decision-making and build complex workflows visually. It provides a powerful rules engine and integration tools to connect with external systems, allowing teams to design, test, and deploy processes rapidly.',
tags: ['Omnichannel Contact Center','Microsoft Teams Integration','Intelligent Routing'],
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description:
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'Cloud-based SaaS contact-center solution built natively for Microsoft Teams. It unifies internal helpdesks, branch offices and global contact centres into one intelligent hub, enabling omni-channel communication (voice, chat, email, tasks) and routing to the right agents based on skills, priority or context. ',
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