Description
Add UX notice if a user has webhooks but hasn't configured them for any tenant
Problem
It is unintuitive that you have to enable a webhook in two places, the first time you set one up. We've had numerous users and clients encounter this.
Solution
Just like we give a warning if you set up SAML without setting up CORS correctly, I'd like to set up a warning on the webhooks list screen if you have created a webhook, but not enabled it for any tenants (for any webhooks configured to receive tenant level events). The warning could say something like:
It looks like you've created at least one webhook for a tenant level event, but have not yet enabled it at the tenant level. This configuration is required for a webhook to fire. Please navigate to Tenants > Your Tenant > Webhooks and enable any tenant level events you'd like to receive, as well as the transaction level. Learn more about webhooks.
Alternatives/workarounds
Revise the documentation to be clearer?
Keep letting users discover this themselves?
Keep answering support requests?
Additional context
Example of a user who encountered this issue.
Community guidelines
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