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docs/wip/REPLY-FORWARD-FEATURE.md

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# How to Reply & Forward Emails
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## Overview
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You can now reply to emails you receive and forward them to others. Email Explorer supports:
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- **Reply** - Respond to the sender only
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- **Reply All** - Respond to everyone on the original email
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- **Forward** - Send the email to new recipients
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## How to Reply to an Email
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### Step 1: Open the Email
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Click on any email in your inbox or other folder to view it.
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### Step 2: Click Reply
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In the email detail view, you'll see three action buttons at the top:
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- **Reply** - Respond only to the sender
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- **Reply All** - Respond to everyone (sender + all recipients)
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- **Forward** - Send to new people
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Click the **Reply** button.
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### Step 3: Compose Your Reply
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The compose window opens with:
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- **To:** Pre-filled with the sender's email address
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- **Subject:** Pre-filled with "Re: [Original Subject]"
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- **Message:** The original email is quoted below with a "> " prefix
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Type your response above the quoted text.
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### Step 4: Send
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Click the **Send** button. Your reply will be sent and saved to your Sent folder.
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## How to Reply All
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Use **Reply All** when you want to include everyone from the original email in your response.
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### When to Use Reply All
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- Group discussions
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- Team emails where everyone needs to stay in the loop
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- When the sender included multiple people for a reason
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### When NOT to Use Reply All
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- Personal responses that don't concern others
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- When you only need to answer the sender
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- Large distribution lists (to avoid spam)
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### Steps
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1. Open the email
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2. Click **Reply All** instead of Reply
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3. The compose window opens with all original recipients in the "To" field
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4. Type your message
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5. Click **Send**
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## How to Forward an Email
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Forwarding lets you send someone else's email to a new recipient.
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### Step 1: Open the Email
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Click on the email you want to forward.
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### Step 2: Click Forward
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Click the **Forward** button at the top of the email.
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### Step 3: Add Recipients
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The compose window opens with:
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- **To:** Empty (you need to fill this in)
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- **Subject:** Pre-filled with "Fwd: [Original Subject]"
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- **Message:** The original email content with a "Forwarded message" header
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Enter the email address(es) of who should receive the forwarded email.
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### Step 4: Add Context (Optional)
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You can add your own message above the forwarded content to provide context:
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```
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Hi John,
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You might find this interesting!
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---------- Forwarded message ----------
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[Original email content]
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```
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### Step 5: Send
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Click **Send**. The forwarded email will be sent to your recipients and saved in your Sent folder.
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## Rich Text Editing
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The compose window now includes a rich text editor that lets you:
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- **Bold**, *italic*, and underline text
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- Create bulleted and numbered lists
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- Add links
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- Format text with different styles
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- Paste formatted content from other applications
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### Tips for Rich Text
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- Use the toolbar buttons to format your text
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- The editor preserves formatting when replying to HTML emails
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- Both HTML and plain text versions are sent automatically
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## Email Threading
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When you reply to an email, Email Explorer automatically:
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- Links your reply to the original message
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- Maintains the conversation thread
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- Groups related emails together (coming soon: conversation view)
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This means:
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- Email clients that support threading will show your reply grouped with the original
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- You can track conversation history
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- Replies stay organized
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## Attachments in Replies
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You can add attachments to your replies and forwards:
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1. Compose your reply or forward as normal
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2. Click the attachment button (if available in the composer)
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3. Select files to attach
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4. The attachments will be included when you send
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**Note:** When forwarding, the original email's attachments are NOT automatically included. You need to manually add them if desired.
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## Keyboard Shortcuts (Coming Soon)
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Future versions will support:
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- `R` - Reply
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- `A` - Reply All
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- `F` - Forward
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- `Esc` - Close compose window
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## Frequently Asked Questions
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### Can I edit the quoted text when replying?
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Yes! The quoted text is editable. You can trim it, add comments inline, or remove parts that aren't relevant.
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### What happens if I reply to a forwarded email?
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Your reply will be threaded with the forwarded email, not the original conversation. Forwarding breaks the thread chain.
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### Can I see all emails in a conversation thread?
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Currently, emails are shown individually. A conversation/thread view is planned for a future update.
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### Does the recipient see that it's a reply?
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Yes, the email subject includes "Re:" and the email headers contain threading information that most email clients recognize.
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### Can I reply to multiple recipients individually?
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Not yet. You'd need to compose separate new emails to each person. A "Reply Separately" feature may be added in the future.
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### Why does my reply quote the original message?
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This is standard email etiquette. It provides context for your response and helps recipients remember what was discussed.
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### Can I turn off automatic quoting?
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Not currently, but you can manually delete the quoted text before sending if you don't want it.
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### What if I accidentally click Reply instead of Reply All?
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Just close the compose window and click Reply All instead. Nothing is sent until you click Send.
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## Troubleshooting
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### The Reply button doesn't work
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- Make sure you're viewing an email (not in the list view)
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- Refresh the page and try again
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- Check browser console for errors
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### Recipients aren't pre-filled correctly
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- This may happen with malformed email addresses
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- You can manually type or correct the recipients
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### My formatting disappears
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- Ensure you're using the rich text editor, not plain text
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- Some email clients may not support all HTML formatting
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### The quoted text looks wrong
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- The system attempts to format quotes properly
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- You can manually edit the quoted text before sending
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## Future Enhancements
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Planned improvements include:
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- **Conversation View** - See all emails in a thread grouped together
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- **Draft Support** - Save reply/forward as draft
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- **Quick Reply** - Reply directly from the email list
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- **Smart Quoting** - Better formatting of quoted content
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- **Template Responses** - Save common replies
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- **Inline Images** - Better handling of images in replies
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## Need Help?
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If you encounter issues with reply or forward functionality:
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1. Check this guide first
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2. Try refreshing the page
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3. Check your mailbox permissions
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4. Contact your administrator if problems persist

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