Problem: Users often contact the Help Desk for assistance with FAC searches because they enter dashes in the EIN field.
Proposed solution: Add a tooltip to the EIN field that says: "Enter EIN with no dashes."
Bonus points: Strip the UEI/EIN field of dashes (and other strange characters) before the search is run.
Problem: Users often contact the Help Desk for assistance with FAC searches because they enter dashes in the EIN field.
Proposed solution: Add a tooltip to the EIN field that says: "Enter EIN with no dashes."
Bonus points: Strip the UEI/EIN field of dashes (and other strange characters) before the search is run.