| title | Customer Support | |||
|---|---|---|---|---|
| description | About the Center for Charge Card Management and how to request support | |||
| intro | Contact GSA's Center for Charge Card Management (CCCM) for answers to general questions about GSA SmartPay®. | |||
| order | 0 | |||
| slug | ./ | |||
| category | contact | |||
| tags |
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import SummaryBox from "@components/SummaryBox.astro"
CCCM is divided into two separate divisions:
- Data Management Division: Handles data, reporting and the Certification & Accreditation (C&A) process.
- Service Delivery Division: Oversees training, customer agency outreach, the annual forum, GSA SmartPay program and training websites, COR duties and guidance/legislation.
Together, they manage GSA SmartPay, the largest government charge card program in the world.
For general information about the program, please email: - General questions: gsa_smartpay@gsa.gov. - GSA SmartPay Program Certification (GSPC) questions: smartpaygspc@gsa.gov.Our office hours are Monday – Friday, 8:00 a.m. – 4:00 p.m. ET. We are closed for all federal holidays.