Noise during playback

[yuhiping]

I have integrated tidal-connect, but there is often noise during playback, which mostly disappears after a few seconds. Do you have any suggestions? What could be the problem? Thanks.

[GioF71]

Hello, this might be caused by a lot of different things, including what else is running on your device.
Can you share more information please?
e.g.

• device type (pi3, pi4, etc)
• operating system with version (debian, moode, volumio, etc)
• your .env file
• your audio devices (cat /proc/asound/cards and/or aplay -L)

[yuhiping]

Hello, this might be caused by a lot of different things, including what else is running on your device. Can you share more information please? e.g.

• device type (pi3, pi4, etc)
• operating system with version (debian, moode, volumio, etc)
• your .env file
• your audio devices (cat /proc/asound/cards and/or aplay -L)

Glad to see your reply so soon!

• the device I used is Orange Pi CM4, a cheaper platform
• OS is debian
• .env file

FRIENDLY_NAME=HifiFox
CARD_DEVICE=D9038q2m
CARD_FORMAT=S32_LE

Not specify CARD_FORMAT has no effect..

• audio device:

cat /proc/asound/cards
0 [D9038q2m ]: USB-Audio - Shi Yun D9038q2m
Shi Yun Technologies Shi Yun D9038q2m at usb-xhci-hcd.0.auto-1, high speed

aplay -L
xcb_connection_has_error() returned true
xcb_connection_has_error() returned true
null
Discard all samples (playback) or generate zero samples (capture)
default
Playback/recording through the PulseAudio sound server
sysdefault
Default Audio Device
lavrate
Rate Converter Plugin Using Libav/FFmpeg Library
samplerate
Rate Converter Plugin Using Samplerate Library
speexrate
Rate Converter Plugin Using Speex Resampler
bluealsa
Bluetooth Audio
jack
JACK Audio Connection Kit
oss
Open Sound System
pulse
PulseAudio Sound Server
speex
Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
Plugin for channel upmix (4,6,8)
vdownmix
Plugin for channel downmix (stereo) with a simple spacialization
hw:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
Direct hardware device without any conversions
plughw:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
Hardware device with all software conversions
sysdefault:CARD=D9038q2m
Shi Yun D9038q2m, USB Audio
Default Audio Device
front:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
Front output / input
surround21:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
4.0 Surround output to Front and Rear speakers
surround41:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
IEC958 (S/PDIF) Digital Audio Output
dmix:CARD=D9038q2m,DEV=0
Shi Yun D9038q2m, USB Audio
Direct sample mixing device
usbstream:CARD=D9038q2m
Shi Yun D9038q2m
USB Stream Output

Other streaming program works well on my device, e.g. Spotify & UPNP.
Please help, thx.

[GioF71]

Hello, thanks for the information.
So is that a 6 channel audio card? How did you configure the other players?
Try to add LOG_LEVEL=4 (or up to 6) in your .env file, then look at container logs.
Careful when posting logs because those will reveal tokens. So avoid to post sensitive data.