Self Hosted version redirects to https://us.helicone.ai/

[AbdullahTarar-carbonteq]

I tried self hosting helicone on a GCP VM. First I followed

• https://docs.helicone.ai/getting-started/self-host/cloud
• https://docs.helicone.ai/getting-started/self-host/docker
  and then I tried the all in one image as well using following command ( is a placeholder here I used public IP of the VM everywhere is mentioned )

docker run -d \
  --name helicone-all-in-one \
  -p 3000:3000 \
  -p 8585:8585 \
  -p 5432:5432 \
  -p 8123:8123 \
  -p 9000:9000 \
  -v ~/helicone_data/postgres:/var/lib/postgresql/data \
  -v ~/helicone_data/clickhouse:/var/lib/clickhouse \
  -v ~/helicone_data/minio:/data \
  -e NEXT_PUBLIC_BASE_URL=http://<server-ip>:3000 \
  -e NEXT_PUBLIC_HELICONE_API_URL=http://<server-ip>:8585 \
  -e JAWN_PUBLIC_URL=http://<server-ip>:8585 \
  -e NEXT_PUBLIC_SUPABASE_URL=http://<server-ip>:3000 \
  helicone/helicone-all-in-one:v2025.08.08

in both cases I am facing the redirection. In case of docker compose I have these in my .env as well in the helicone/docker directory.

SITE_URL=http://<server-ip>:3000
NEXT_PUBLIC_SUPABASE_URL=http://<server-ip>:3000
SUPABASE_PUBLIC_URL=http://<server-ip>:3000
NEXT_PUBLIC_BASE_URL=http://<server-ip>:3000
API_EXTERNAL_URL=http://<server-ip>:3000/auth/v1
NEXT_PUBLIC_HELICONE_API_URL=http://<server-ip>:8788
JAWN_PUBLIC_URL=http://<server-ip>:8788

Am I missing any env variable here.

I also tried to build after updating the .env in docker directory but facing the same issue again.

[dotbanana]

Someone has to make a fork of this without all this commercial bullshit, redirections, signups and complications.
It is made on purpose such a way that you will end up using the hosted/paid version.
Typical contemporary AI-startup.

[AbdullahTarar-carbonteq]

Probably that is what we ended up doing in our case.

[akniy]

Great project overall but this behavior put me off evaluating Helicone. I'm proceeding with LiteLLM + Langfuse combo.
However, I discovered a workaround to get to the local instance sign-up page.

1. Ensure you have the NEXT_PUBLIC_IS_ON_PREM=true environment variable set [Bug]: Web app url in helicone docker image redirects to wrong page #5135 (comment).

docker run -d \
  --name helicone \
  -p 3000:3000 \
  -p 8585:8585 \
  -p 9080:9080 \
  -e NEXT_PUBLIC_IS_ON_PREM=true \
  helicone/helicone-all-in-one:latest

2. Navigate to a non-existent path on your browser http://YOUR-IP:3000/devnull and you should see a 404 page

3. Click Sign up for free and you should get redirected to the sign-up page of your local instance.
4. Create account
5. Verify account by running

docker exec -u postgres helicone psql -d helicone_test -c \
  "UPDATE \"user\" SET \"emailVerified\" = true WHERE email = 'your@email.com';"

YMMV!