Spotify endless loop "cannot be verified"

[matkoch]

Verification

• I understand that if I ignore these instructions, my issue may be closed without review.
• I have retried my command with --force.
• I ran brew update-reset && brew update and retried my command.
• I ran brew doctor, fixed as many issues as possible and retried my command.
• I have checked the instructions for reporting bugs.
• I made doubly sure this is not a checksum does not match / SHA256 mismatch error (do not open an issue before trying to open a PR to fix first).

Description of issue

I've updated Spotify about 2 weeks ago. I'm not sure I restarted my system since then, but once I did today, I'm in an endless loop of this dialog:

It doesn't matter what option I choose, after 10 seconds, the dialog appears again (and steals focus).

I tried brew uninstall (with force), but it kept happening.

I noticed that after disabling Spotify from login items, it stops happening.

Command that failed

brew uninstall --cask spotify --force

Output of command with --verbose --debug

...

Output of brew doctor and brew config

HOMEBREW_VERSION: 4.1.23
ORIGIN: https://github.com/Homebrew/brew
HEAD: fc259153591a309e2b6fee6f971eb61b16a3b6c0
Last commit: 12 hours ago
Core tap JSON: 05 Dec 07:01 UTC
HOMEBREW_PREFIX: /opt/homebrew
HOMEBREW_CASK_OPTS: []
HOMEBREW_MAKE_JOBS: 10
Homebrew Ruby: 3.1.4 => /opt/homebrew/Library/Homebrew/vendor/portable-ruby/3.1.4/bin/ruby
CPU: 10-core 64-bit arm_firestorm_icestorm
Clang: 15.0.0 build 1500
Git: 2.40.0 => /opt/homebrew/bin/git
Curl: 8.1.2 => /usr/bin/curl
macOS: 14.0-arm64
CLT: N/A
Xcode: 15.0.1
Rosetta 2: false

Output of brew tap

1password/tap
adoptopenjdk/openjdk
azure/functions
homebrew/bundle
homebrew/cask-drivers
homebrew/cask-fonts
homebrew/cask-versions
iina/mpv-iina
jetbrains/utils
oven-sh/bun
powershell/tap
romkatv/powerlevel10k
sidneys/homebrew
teamookla/speedtest
yt-dlp/taps

[bevanjkay]

Can you please include the details from brew config as it helps to diagnose the issue knowing which software / hardware your system utilises.

[matkoch]

HOMEBREW_VERSION: 4.1.23
ORIGIN: https://github.com/Homebrew/brew
HEAD: fc259153591a309e2b6fee6f971eb61b16a3b6c0
Last commit: 12 hours ago
Core tap JSON: 05 Dec 07:01 UTC
HOMEBREW_PREFIX: /opt/homebrew
HOMEBREW_CASK_OPTS: []
HOMEBREW_MAKE_JOBS: 10
Homebrew Ruby: 3.1.4 => /opt/homebrew/Library/Homebrew/vendor/portable-ruby/3.1.4/bin/ruby
CPU: 10-core 64-bit arm_firestorm_icestorm
Clang: 15.0.0 build 1500
Git: 2.40.0 => /opt/homebrew/bin/git
Curl: 8.1.2 => /usr/bin/curl
macOS: 14.0-arm64
CLT: N/A
Xcode: 15.0.1
Rosetta 2: false

[bevanjkay]

@matkoch I can replicate this issue, I'm not sure of the issue but it seems to be do with Quarantine. I'll look into it further tomorrow.

[krehel]

Is this issue with the most up to date version of Spotify? Looks like the software was updated on 24-Nov, which is after the date of download in the original screenshot. If not, can you update and see if this is replicated?

I also assume this is the Apple Silicon native version of Spotify, and not the Intel version with Rosetta?

I wasn't able to replicate this, unfortunately. (I know, not helpful.) I don't use Spotify anymore; I installed on a machine that has never had it. But no issues with brew install and launching.

[bevanjkay]

Interestingly I have seen this issue before, but got around it with a quarantine method that I will not recommend.
But it seems that after uninstalling, and doing a full clean install the issue does not persist.

[krehel]

Yeah, I wasn't going to post as I didn't think it would be helpful, but thought a data point from never having it installed and being successful might point to something wrong for an upgrade workflow.

[matkoch]

@krehel the screenshots are from yesterday. I also did a brew uninstall and brew install right before. Idk why the screenshots still mention Nov 20.

[ringods]

I encounter this today as well with the very latest version on my Intel MBP.

But it is not the first time I have this with Spotify. I have had this with some of the previous version too. In such case, I open System Settings and go to Privacy & Security. After the previous dialog, you should see the following:

After clicking Open Anyway, you get the macOS cannot verify... dialog again. If you click on Open there, Spotify launches.

All in all, Spotify should be verified company. The steps above don't feel safe & shouldn't be needed

[matkoch]

FYI, the "Open Anyway" did NOT fix it for me. I should've included that in the OP.

[jarne]

Had the same issue here on an M1 Mac. uninstall and then install again fixed it for me (reinstall didn't).

[tuxpeople]

Had the same issue here on an M1 Mac. uninstall and then install again fixed it for me (reinstall didn't).

Same problem here, but on an Intel Mac. uninstall and install fixed it for me as well:

 tdeutsch at thor in ~
$ brew uninstall spotify
==> Uninstalling Cask spotify
==> Removing launchctl service com.spotify.webhelper
Password:
==> Backing App 'Spotify.app' up to '/usr/local/Caskroom/spotify/1.2.26.1187,36b
==> Removing App '/Applications/Spotify.app'
==> Purging files for version 1.2.26.1187,36b715a1,270 of Cask spotify

 tdeutsch at thor in ~
$ brew install spotify
Running `brew update --auto-update`...
Installing from the API is now the default behaviour!
You can save space and time by running:
  brew untap homebrew/core
  brew untap homebrew/cask
==> Auto-updated Homebrew!
Updated 4 taps (aquasecurity/trivy, homebrew/cask-versions, homebrew/cask-fonts and homebrew/cask).
==> New Casks
font-playwrite-co          font-playwrite-fr-trad     sakura

You have 4 outdated formulae installed.

==> Downloading https://download.scdn.co/Spotify.dmg
###################################################################################################################################################################### 100.0%
Warning: No checksum defined for cask 'spotify', skipping verification.
==> Installing Cask spotify
==> Moving App 'Spotify.app' to '/Applications/Spotify.app'
🍺  spotify was successfully installed!

MacOS only asked if I really want to open this app downloaded by cask from the internet. This was a one time only dialog, next start of Spotify was without any dialogs.

[ringods]

Today, this cannot be verified error started to happen for cask warp on my M1 MacBook Pro also. An uninstall, cleanup and install (not reinstall) worked to resolve it, but it is quite annoying having to do this.

[github-actions]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

[ulgens]

This is definitely not stale. I'm having this issue once in every two weeks.