fix: FIT-1439: FSM State Manager must not attempt to transition state with Anonymous users it should be None #13954
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| name: "ZenDesk: Push an issue comment to zendesk ticket" | |
| on: | |
| issue_comment: | |
| types: | |
| - created | |
| jobs: | |
| issue_commented: | |
| name: Issue comment | |
| if: ${{ !github.event.issue.pull_request && github.event.comment.user.login != 'heidi-humansignal' }} | |
| runs-on: ubuntu-latest | |
| steps: | |
| - uses: hmarr/debug-action@v3.0.0 | |
| - env: | |
| ZENDESK_HOST: ${{ vars.ZENDESK_HOST }} | |
| ZENDESK_USER: ${{ vars.ZENDESK_USER }} | |
| ZENDESK_TOKEN: ${{ secrets.ZENDESK_TOKEN }} | |
| ISSUE_URL: ${{ github.event.issue.html_url }} | |
| ISSUE_COMMENT_BODY: ${{ github.event.comment.body }} | |
| ISSUE_USER: ${{ github.event.comment.user.login }} | |
| WORKFLOW_RUN_LINK: "https://github.com/${{ github.repository }}/actions/runs/${{ github.run_id }}" | |
| run: | | |
| echo "Looking up ticket by issue: ${ISSUE_URL}" | |
| tickets=$(curl "https://${ZENDESK_HOST}/api/v2/search.json?query=external_id:${ISSUE_URL}" \ | |
| --user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \ | |
| -H "Content-Type: application/json") | |
| ticket_id=$(echo $tickets | jq '.results[0].id') | |
| echo "Found Zendesk ticket ${ticket_id}" | |
| echo "Looking up user by issuer: ${ISSUE_USER}" | |
| users=$(curl "https://labelstudio.zendesk.com/api/v2/users/search.json?query=$ISSUE_USER@users.noreply.github.com" \ | |
| --user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \ | |
| --header "Content-Type: application/json") | |
| user_id=$(echo $users | jq '.users[0].id') | |
| if [[ "$user_id" == "null" ]]; then | |
| echo "Fall back to generic github user" | |
| user_id="388861316959" | |
| else | |
| echo "Found user ${user_id}" | |
| fi | |
| body=$(jq -n --arg body "$ISSUE_COMMENT_BODY" '{body: $body}' | jq .body) | |
| echo "$body" | |
| curl "https://${ZENDESK_HOST}/api/v2/tickets/${ticket_id}.json" \ | |
| --request PUT \ | |
| --user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \ | |
| --header "Content-Type: application/json" \ | |
| --data-binary @- <<DATA | |
| { | |
| "ticket": { | |
| "comment": { | |
| "body": "[GITHUB_ISSUE_COMMENT]\n\n${body:1:-1}\n\nGITHUB ISSUE URL: ${ISSUE_URL}\nWORKFLOW RUN: ${WORKFLOW_RUN_LINK}", | |
| "author_id": $user_id | |
| } | |
| } | |
| } | |
| DATA |