Issue with phonebot implementation.

[amebasoft]

Hi,

I am using phonebot with slack and having some issues. I configured twilio, watson (Speech to Text) on bluemix. I can see a phonebot icon on my slack channel. I can make calls to verified numbers using trial account but it does not recognize my voice, it is unable to convert speech to text.

Can i call using slack/phonebot from my pc. I mean i want talk to other user using my headphone mic.

How does the conferencing works ? Please suggest !

[jthomas]

Can you paste in the application logs?
$ cf logs APP_NAME --recent

It should show us what's going on...

[jthomas]

Just to be clear, Phonebot can make phone calls, translate the slack channel text to speech and phone recipients speech to channel messages. It does NOT handle sending speech from your laptop to the phone callee.

[amebasoft]

Here is the log...

[jthomas]

It looks like the Watson service is failing to translate the speech, returning an empty WAV file.
Can you test the service by saying a very simple phrase, slowly and clearly? Watson's service is only trained on a very general model, without customisation the ability to accurately detect real-time speech is very difficult.

[amebasoft]

Hi,

the watson demo works fine for me (http://text-to-speech-demo.mybluemix.net/). it recognize my voice. Why it doen't work with phonebot ?

[amebasoft]

https://speech-to-text-demo.mybluemix.net/?cm_mc_uid=31600402684414427120846&cm_mc_sid_50200000=1443624056

[jthomas]

The Speech To Text demo is using the web browser to capture a high-quality audio stream from your local microphone. Phonebot is receiving low-quality audio from a phone call handled by Twilio. It won't be as accurate I'm afraid.
Can you try my suggestion above about speaking a simple phrase, slowly and clearly, over the phone call? We need to understand if the problem is with understanding the audio or something in your configuration.

[amebasoft]

I am trying to deploy on bluemix but it does not. Can you please check what is the issue after reviewing log.
Started by user myphonebot
Building remotely on jenkins-deploy-slave-7eb7888bc6c5 (.*Deploy) in workspace /home/jenkins/workspace/ae266b2c-743e-1384-acc7-e232041fe711/324aa599-02d6-4129-8956-cb0fc508e52e
Unable to access upstream artifacts area /jenkins/jobs/ae266b2c-743e-1384-acc7-e232041fe711/jobs/cb7b8a58-f46e-42e4-8994-2fdefba8abc3/builds/2015-10-03_06-25-02/archive. Does source project archive artifacts?
Downloading artifacts ...
DOWNLOAD SUCCESSFUL
Total time: 1 seconds
[324aa599-02d6-4129-8956-cb0fc508e52e] $ /bin/bash /tmp/hudson162828077252339171.sh

• cat /etc/lsb-release /etc/os-release
  DISTRIB_ID=Ubuntu
  DISTRIB_RELEASE=14.04
  DISTRIB_CODENAME=trusty
  DISTRIB_DESCRIPTION="Ubuntu 14.04.3 LTS"
  NAME="Ubuntu"
  VERSION="14.04.3 LTS, Trusty Tahr"
  ID=ubuntu
  ID_LIKE=debian
  PRETTY_NAME="Ubuntu 14.04.3 LTS"
  VERSION_ID="14.04"
  HOME_URL="http://www.ubuntu.com/"
  SUPPORT_URL="http://help.ubuntu.com/"
  BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
• cf --version
  /usr/bin/cf-orig/cf version 6.7.0-IDS-2014-12-04T10:56:46+00:00
• echo 'Target: https://api.ng.bluemix.net'
  Target: https://api.ng.bluemix.net
• source _deploy.sh
  ++ cf push phonebot-myphonebot-1127
  Using manifest file /home/jenkins/workspace/ae266b2c-743e-1384-acc7-e232041fe711/324aa599-02d6-4129-8956-cb0fc508e52e/manifest.yml

Updating app phonebot-myphonebot-1127 in org gagan.deep@icucsolutions.com / space icontrol as gagan.deep@icucsolutions.com...
OK

Using route phonebot-myphonebot-1127.mybluemix.net
Uploading phonebot-myphonebot-1127...
Uploading app files from: /home/jenkins/workspace/ae266b2c-743e-1384-acc7-e232041fe711/324aa599-02d6-4129-8956-cb0fc508e52e
Uploading 67.1K, 24 files

Done uploading
OK
Binding service twilio to app phonebot-myphonebot-1127 in org gagan.deep@icucsolutions.com / space icontrol as gagan.deep@icucsolutions.com...
OK
Binding service speech_to_text to app phonebot-myphonebot-1127 in org gagan.deep@icucsolutions.com / space icontrol as gagan.deep@icucsolutions.com...
OK
Binding service slack_webhooks to app phonebot-myphonebot-1127 in org gagan.deep@icucsolutions.com / space icontrol as gagan.deep@icucsolutions.com...
OK

Stopping app phonebot-myphonebot-1127 in org gagan.deep@icucsolutions.com / space icontrol as gagan.deep@icucsolutions.com...
OK

Starting app phonebot-myphonebot-1127 in org gagan.deep@icucsolutions.com / space icontrol as gagan.deep@icucsolutions.com...
-----> Downloaded app package (24K)
-----> Downloaded app buildpack cache (7.7M)
Cloning into '/tmp/buildpacks/nodejs-buildpack'...
Submodule 'compile-extensions' (https://github.com/cf-buildpacks/compile-extensions.git) registered for path 'compile-extensions'
Cloning into 'compile-extensions'...
Submodule path 'compile-extensions': checked out '6f91ed772234bfa0433f467d41e86c8e712466b6'
-------> Buildpack version 1.1.1
-----> Resetting git environment
PRO TIP: Specify a node version in package.json
See https://devcenter.heroku.com/articles/nodejs-support
-----> Defaulting to latest stable node: 4.1.1
-----> Downloading and installing node
-----> Restoring node_modules directory from cache
-----> Pruning cached dependencies not specified in package.json
-----> Installing dependencies
> phonebot@1.0.0 install /tmp/staged/app
> node admin.js track
-----> Caching node_modules directory for future builds
-----> No Procfile found; Adding npm start to new Procfile
-----> Adding SOX library support
-----> Building runtime environment
-----> Uploading droplet (20M)

0 of 1 instances running, 1 starting
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 starting
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 starting
0 of 1 instances running, 1 starting
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 down
0 of 1 instances running, 1 failing
FAILED
Start unsuccessful

TIP: use 'cf logs phonebot-myphonebot-1127 --recent' for more information
Build step 'Execute shell' marked build as failure
Finished: FAILURE

[jthomas]

Can you run the "cf logs phonebot-myphonebot-1127 --recent" command and paste the result in here?
This will need to be run during the deployment. It will show what's going on with the application logs during startup.

Is this deployment issue always been true or just recently?

[amebasoft]

Here is the log..
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\deepgags>cd\

C:>cd C:\Program Files (x86)\CloudFoundry

C:\Program Files (x86)\CloudFoundry>cf login
API endpoint: https://api.ng.bluemix.net

Email> gagan.deep@icucsolutions.com

Password>
Authenticating...
OK

Targeted org gagan.deep@xxx.com

Space> xxxxxxxx
Targeted space xxxxxxxx
API endpoint: https://api.ng.bluemix.net (API version: 2.27.0)
User: xxxxxxxx
Org: xxxxxxxxx
Space: xxxxxxx

2015-10-05T14:09:53.62+0530 [DEA/120] OUT Stopped app instance (index 0) with
guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T14:41:07.25+0530 [App/0] ERR at Module._compile (module.js:4
34:26)
2015-10-05T15:00:22.20+0530 [DEA/146] OUT Stopped app instance (index 0) with
guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T15:31:24.12+0530 [DEA/30] OUT Starting app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T15:31:37.04+0530 [App/0] ERR /home/vcap/app/routes/index.js:
21
2015-10-05T15:31:37.04+0530 [App/0] ERR host = twilio_account.url.replace
(/http(s)?:///, ''),
2015-10-05T15:31:37.04+0530 [App/0] ERR ^
2015-10-05T15:31:37.04+0530 [App/0] ERR at Object.Module._extensions..j
s (module.js:452:10)
2015-10-05T15:31:37.04+0530 [App/0] ERR at require (module.js:384:17)
2015-10-05T15:31:37.15+0530 [API/9] OUT App instance exited with guid 6387b
7e1-1534-46b2-988e-86685622fd27 payload: {"cc_partition"=>"default", "droplet"=>
"6387b7e1-1534-46b2-988e-86685622fd27", "version"=>"d4ae7c13-1537-4688-9a71-0264
ee3726e9", "instance"=>"776ca51fd63848e0b80d89133b85fe65", "index"=>0, "reason"=

"CRASHED", "exit_status"=>1, "exit_description"=>"failed to accept connections
within health check timeout", "crash_timestamp"=>1444039297}
2015-10-05T15:50:51.51+0530 [DEA/84] OUT Stopping app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T15:56:39.39+0530 [DEA/1] OUT Starting app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T15:56:53.59+0530 [API/1] OUT App instance exited with guid 6387b
7e1-1534-46b2-988e-86685622fd27 payload: {"cc_partition"=>"default", "droplet"=>
"6387b7e1-1534-46b2-988e-86685622fd27", "version"=>"d4ae7c13-1537-4688-9a71-0264
ee3726e9", "instance"=>"d2d2c758bd5c43b6937d5ff62f5f62dd", "index"=>0, "reason"=
"CRASHED", "exit_status"=>-1, "exit_description"=>"failed to start", "crash_tim
estamp"=>1444040813}
2015-10-05T16:16:02.06+0530 [DEA/56] OUT Removing crash for app with id 6387
b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:16:02.06+0530 [DEA/56] OUT Stopping app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:16:02.06+0530 [DEA/56] OUT Stopped app instance (index 0) with
guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:21:54.47+0530 [DEA/37] OUT Starting app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:22:07.75+0530 [App/0] ERR host = twilio_account.url.replace
(/http(s)?:///, ''),
2015-10-05T16:22:07.75+0530 [App/0] ERR ^
2015-10-05T16:22:07.75+0530 [App/0] ERR TypeError: Cannot read property 're
place' of undefined
2015-10-05T16:22:07.75+0530 [App/0] ERR at Object. (/home/vc
ap/app/routes/index.js:21:28)
2015-10-05T16:22:07.75+0530 [App/0] ERR at Module._compile (module.js:4
34:26)
2015-10-05T16:22:07.75+0530 [App/0] ERR at Object.Module._extensions..j
s (module.js:452:10)
2015-10-05T16:22:07.75+0530 [App/0] ERR at Module.load (module.js:355:3
2)
2015-10-05T16:22:07.75+0530 [App/0] ERR at Module.require (module.js:36
5:17)
2015-10-05T16:22:07.75+0530 [App/0] ERR at require (module.js:384:17)
2015-10-05T16:22:07.75+0530 [App/0] ERR at Module._compile (module.js:4
34:26)
2015-10-05T16:22:07.75+0530 [App/0] ERR at Object.Module._extensions..j
s (module.js:452:10)
2015-10-05T16:22:07.77+0530 [App/0] OUT
2015-10-05T16:22:07.83+0530 [DEA/37] ERR Instance (index 0) failed to start
accepting connections
2015-10-05T16:22:07.90+0530 [API/3] OUT App instance exited with guid 6387b
7e1-1534-46b2-988e-86685622fd27 payload: {"cc_partition"=>"default", "droplet"=>
"6387b7e1-1534-46b2-988e-86685622fd27", "version"=>"d4ae7c13-1537-4688-9a71-0264
ee3726e9", "instance"=>"5fc0da4caf1a40369df36f700b379e74", "index"=>0, "reason"=
"CRASHED", "exit_status"=>1, "exit_description"=>"failed to accept connections
within health check timeout", "crash_timestamp"=>1444042327}
2015-10-05T16:41:16.87+0530 [DEA/94] OUT Removing crash for app with id 6387
b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:41:16.87+0530 [DEA/94] OUT Stopping app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:41:16.87+0530 [DEA/94] OUT Stopped app instance (index 0) with
guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:47:09.57+0530 [DEA/54] OUT Starting app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T16:47:23.22+0530 [App/0] ERR host = twilio_account.url.replace
(/http(s)?:///, ''),
2015-10-05T16:47:23.22+0530 [App/0] ERR ^
2015-10-05T16:47:23.22+0530 [App/0] ERR TypeError: Cannot read property 're
place' of undefined
2015-10-05T16:47:23.22+0530 [App/0] ERR at Object. (/home/vc
ap/app/routes/index.js:21:28)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Module._compile (module.js:4
34:26)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Object.Module._extensions..j
s (module.js:452:10)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Module.load (module.js:355:3
2)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Function.Module._load (modul
e.js:310:12)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Module.require (module.js:36
5:17)
2015-10-05T16:47:23.22+0530 [App/0] ERR at require (module.js:384:17)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Object. (/home/vc
ap/app/app.js:10:1)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Module._compile (module.js:4
34:26)
2015-10-05T16:47:23.22+0530 [App/0] ERR at Object.Module._extensions..j
s (module.js:452:10)
2015-10-05T16:47:23.23+0530 [App/0] OUT
2015-10-05T16:47:23.29+0530 [DEA/54] ERR Instance (index 0) failed to start
accepting connections
2015-10-05T16:47:23.36+0530 [API/1] OUT App instance exited with guid 6387b
7e1-1534-46b2-988e-86685622fd27 payload: {"cc_partition"=>"default", "droplet"=>
"6387b7e1-1534-46b2-988e-86685622fd27", "version"=>"d4ae7c13-1537-4688-9a71-0264
ee3726e9", "instance"=>"edf149cbf7394f01949f0a010ed9cdf9", "index"=>0, "reason"=
"CRASHED", "exit_status"=>1, "exit_description"=>"failed to accept connections
within health check timeout", "crash_timestamp"=>1444043843}
2015-10-05T16:47:23.39+0530 [API/0] OUT App instance exited with guid 6387b
7e1-1534-46b2-988e-86685622fd27 payload: {"cc_partition"=>"default", "droplet"=>
"6387b7e1-1534-46b2-988e-86685622fd27", "version"=>"d4ae7c13-1537-4688-9a71-0264
ee3726e9", "instance"=>"edf149cbf7394f01949f0a010ed9cdf9", "index"=>0, "reason"=
"CRASHED", "exit_status"=>1, "exit_description"=>"failed to accept connections
within health check timeout", "crash_timestamp"=>1444043843}
2015-10-05T17:06:22.13+0530 [DEA/4] OUT Removing crash for app with id 6387
b7e1-1534-46b2-988e-86685622fd27
2015-10-05T17:06:22.13+0530 [DEA/4] OUT Stopping app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T17:06:22.13+0530 [DEA/4] OUT Stopped app instance (index 0) with
guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T17:12:24.05+0530 [DEA/114] OUT Starting app instance (index 0) wit
h guid 6387b7e1-1534-46b2-988e-86685622fd27
2015-10-05T17:12:36.22+0530 [App/0] ERR /home/vcap/app/routes/index.js:
21
2015-10-05T17:12:36.22+0530 [App/0] ERR host = twilio_account.url.replace
(/http(s)?:///, ''),
2015-10-05T17:12:36.22+0530 [App/0] ERR ^
2015-10-05T17:12:36.22+0530 [App/0] ERR TypeError: Cannot read property 're
place' of undefined
2015-10-05T17:12:36.22+0530 [App/0] ERR at Object. (/home/vc
ap/app/routes/index.js:21:28)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Module._compile (module.js:4
34:26)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Object.Module._extensions..j
s (module.js:452:10)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Module.load (module.js:355:3
2)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Function.Module._load (modul
e.js:310:12)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Module.require (module.js:36
5:17)
2015-10-05T17:12:36.22+0530 [App/0] ERR at require (module.js:384:17)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Object. (/home/vc
ap/app/app.js:10:1)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Module._compile (module.js:4
34:26)
2015-10-05T17:12:36.22+0530 [App/0] ERR at Object.Module._extensions..j
s (module.js:452:10)
2015-10-05T17:12:36.23+0530 [App/0] OUT
2015-10-05T17:12:36.29+0530 [DEA/114] ERR Instance (index 0) failed to start
accepting connections
2015-10-05T17:12:36.32+0530 [API/1] OUT App instance exited with guid 6387b
7e1-1534-46b2-988e-86685622fd27 payload: {"cc_partition"=>"default", "droplet"=>
"6387b7e1-1534-46b2-988e-86685622fd27", "version"=>"d4ae7c13-1537-4688-9a71-0264
ee3726e9", "instance"=>"6cb37094c1e54ced973675cd0e6bca6a", "index"=>0, "reason"=
"CRASHED", "exit_status"=>1, "exit_description"=>"failed to accept connections
within health check timeout", "crash_timestamp"=>1444045356}
2015-10-05T17:12:36.32+0530 [API/9] OUT App instance exited with guid 6387b
7e1-1534-46b2-988e-86685622fd27 payload: {"cc_partition"=>"default", "droplet"=>
"6387b7e1-1534-46b2-988e-86685622fd27", "version"=>"d4ae7c13-1537-4688-9a71-0264
ee3726e9", "instance"=>"6cb37094c1e54ced973675cd0e6bca6a", "index"=>0, "reason"=
"CRASHED", "exit_status"=>1, "exit_description"=>"failed to accept connections
within health check timeout", "crash_timestamp"=>1444045356}
2015-10-05T17:25:47.26+0530 [API/2] OUT Updated app with guid 6387b7e1-1534
-46b2-988e-86685622fd27 ({"name"=>"phonebot-myphonebot-1127", "command"=>"PRIVAT
E DATA HIDDEN", "memory"=>256, "buildpack"=>"https://github.com/jthomas/nodejs-b
uildpack.git", "environment_json"=>"PRIVATE DATA HIDDEN"})

C:\Program Files (x86)\CloudFoundry>

[jthomas]

So I've found a bug in the documentation!
When creating the Twilio service, the command should be this line:
$ cf cups twilio -p '{"accountSID":"ACCOUNT_SID","authToken":"TOKEN", "url": "https://api.twilio.com"}'

It was missing the URL parameter which is causing the crash at startup. Can you update the command line and restage the application?

[jthomas]

Can you confirm this has fixed your issue?
If so, we can close this issue.

[andrewcbass]

I keep getting
"could not find service speech_to_text"
when I do the final cf push.

From the dashboard, I have told it to bind the service speech to text, and it still won't load.

[jthomas]

If you manually create a service in the dashboard called "speech_to_text" and bind that to the app then restage does it work?
I think the "free" plan for the speech to text service has gone away, I need to upgrade the manifest to reflect this.