|
| 1 | +--- |
| 2 | +import { FAQAccordion } from "../components/react/ui"; |
| 3 | +import Layout from "../layouts/Layout.astro"; |
| 4 | +
|
| 5 | +const faqLivingLabAccount = [ |
| 6 | + { |
| 7 | + question: "Who can register as a Living Lab in the platform?", |
| 8 | + answer: |
| 9 | + "Any city willing to contribute KPI values and measures scheduled to be implemented related to New Shared Mobility and its integration with public transport.", |
| 10 | + ctaLabel: "Register", |
| 11 | + ctaLink: "/lab-admin/signup", |
| 12 | + }, |
| 13 | + { |
| 14 | + question: "What information is required when I register my Living Lab?", |
| 15 | + answer: |
| 16 | + "Lab name, country, location and radius (area), and an estimated population.", |
| 17 | + }, |
| 18 | + { |
| 19 | + question: "What is the workflow for data input?", |
| 20 | + answer: |
| 21 | + "1) Collect baseline data to calculate KPIs; 2) Input 'before' KPI results in the platform; 3) Identify scheduled policy measures; 4) After implementation starts, collect 'after' data; 5) Input 'after' KPI results.", |
| 22 | + }, |
| 23 | + { |
| 24 | + question: "Can I update or correct data entries after submission?", |
| 25 | + answer: |
| 26 | + "Yes — lab administrators may update information as necessary. Living labs are responsible for the accuracy of the data.", |
| 27 | + ctaLabel: "Contact ODP administrator", |
| 28 | + ctaLink: "mailto:odp@sum-project.eu", |
| 29 | + }, |
| 30 | + { |
| 31 | + question: |
| 32 | + "Are there templates or guidance documents for data collection and measurement?", |
| 33 | + answer: |
| 34 | + "Yes, templates and guidance are provided to help calculate KPI values. Resources are available in the Living Lab admin space after registration.", |
| 35 | + }, |
| 36 | +
|
| 37 | + { |
| 38 | + question: "Are you a SUM Living Lab ?", |
| 39 | + answer: |
| 40 | + "If this is your first time accessing the platform, create a new account and select your Living Lab from the list.", |
| 41 | + ctaLabel: "Sign up", |
| 42 | + ctaLink: "/lab-admin/signup", |
| 43 | + }, |
| 44 | + { |
| 45 | + question: "Are you a SUM project partner ?", |
| 46 | + answer: |
| 47 | + "For administrator access, please contact the administrator at odp@sum-project.eu to request special access to the platform.", |
| 48 | + ctaLabel: "Contact ODP administrator", |
| 49 | + ctaLink: "mailto:odp@sum-project.eu", |
| 50 | + }, |
| 51 | + { |
| 52 | + question: "Do you want to create a new Living Lab?", |
| 53 | + answer: |
| 54 | + "Thank you for your interest in contributing to the SUM project! The feature is currently under construction. Please reach out to the platform administrator at odp@sum-project.eu for more information.", |
| 55 | + ctaLabel: "Contact ODP administrator", |
| 56 | + ctaLink: "mailto:odp@sum-project.eu", |
| 57 | + }, |
| 58 | + { |
| 59 | + question: "I forgot my password, what should I do?", |
| 60 | + answer: |
| 61 | + "The 'Forgot Password' feature is currently under construction. Please reach out to the platform administrator at odp@sum-project.eu for assistance.", |
| 62 | + ctaLabel: "Contact ODP administrator", |
| 63 | + ctaLink: "mailto:odp@sum-project.eu", |
| 64 | + }, |
| 65 | +]; |
| 66 | +
|
| 67 | +const faqGeneral = [ |
| 68 | + { |
| 69 | + question: "What is the ODP and what is its purpose?", |
| 70 | + answer: |
| 71 | + "The SUM Open Data Platform tracks and monitors policy measures and KPIs related to Seamless Urban Mobility and its integration with public transport to report implementation and impacts.", |
| 72 | + }, |
| 73 | + { |
| 74 | + question: "What data are available through the ODP and in what format?", |
| 75 | + answer: |
| 76 | + "Living labs, list of measures, list of KPIs and final KPI values per living lab.", |
| 77 | + ctaLabel: "View data", |
| 78 | + ctaLink: "/data", |
| 79 | + }, |
| 80 | + { |
| 81 | + question: "How can I access the data?", |
| 82 | + answer: |
| 83 | + "Browse the website to view dynamic real life data submitted by living labs. Survey datasets will be added soon. For specific requests contact odp@sum-project.eu.", |
| 84 | + ctaLabel: "Contact ODP administrator", |
| 85 | + ctaLink: "mailto:odp@sum-project.eu", |
| 86 | + }, |
| 87 | + { |
| 88 | + question: |
| 89 | + "Are the datasets anonymised and aggregated, or are raw data available?", |
| 90 | + answer: |
| 91 | + "Only aggregated KPI values are publicly available. Full datasets can be shared on request.", |
| 92 | + ctaLabel: "Request data", |
| 93 | + ctaLink: "mailto:odp@sum-project.eu", |
| 94 | + }, |
| 95 | + { |
| 96 | + question: |
| 97 | + "Can I compare across different living labs, measures or countries using the platform?", |
| 98 | + answer: |
| 99 | + "This feature is under construction and expected to be available by 2026 for the impact assessment reporting period.", |
| 100 | + }, |
| 101 | + { |
| 102 | + question: "Who can I contact for further questions or support?", |
| 103 | + answer: "For support contact odp@sum-project.eu.", |
| 104 | + ctaLabel: "Contact ODP administrator", |
| 105 | + ctaLink: "mailto:odp@sum-project.eu", |
| 106 | + }, |
| 107 | +]; |
| 108 | +--- |
| 109 | + |
| 110 | +<Layout> |
| 111 | + <section class="max-w-3xl mx-auto my-16 px-4"> |
| 112 | + <h1 class="text-4xl font-bold mb-8">Frequently Asked Questions</h1> |
| 113 | + <div class="space-y-6 mt-12"> |
| 114 | + <h5 class="text-primary border-b-2 border-primary/60"> |
| 115 | + Living Lab space |
| 116 | + </h5> |
| 117 | + <FAQAccordion questions={faqLivingLabAccount} client:load /> |
| 118 | + </div> |
| 119 | + <div class="space-y-6 mt-12"> |
| 120 | + <h5 class="text-primary border-b-2 border-primary/60"> |
| 121 | + General questions |
| 122 | + </h5> |
| 123 | + <FAQAccordion questions={faqGeneral} client:load /> |
| 124 | + </div> |
| 125 | + </section> |
| 126 | +</Layout> |
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