New Pattern: Code of Conduct (#661)

Add Code of Conduct Pattern (status: Initial)

Author: rmarting

Diff for: README.md

@@ -84,6 +84,7 @@ Our mission
 * [Incubator Pipeline](/patterns/1-initial/incubator-pipeline.md) - *A team maintaining a widely shared code library wants to accept contributions from other teams, without lowering the overall quality of their library. Therefore the shared library team uses an incubator pipeline to set a lower bar for contributions to enter and a higher bar to exit and become a top-level unit in the library.*
 * [InnerSource Customer Interview Questions](/patterns/1-initial/innersource-customer-interview-questions.md) - *An organization has decided to create an InnerSource program but are unsure which issues they should address first. Using a customer interview will help evaluate pain points across the organization, to prioritize the areas where InnerSource will have the biggest positive impact.*
 * [Creating an InnerSource Strategy](/patterns/1-initial/creating_an_innersource_strategy.md) - *Sometimes, it is difficult to convince people of the relevance of InnerSource for your organization and/or to get support from management. Creating an InnerSource strategy, that connects your InnerSource approach and activities to the goals and the overall strategy of your organization, can help in this regard.*
+* [Code of Conduct](/patterns/1-initial/code-of-conduct.md) - *Communications and interactions between collaborators are rude, not inclusive or offensive, harming and increasing the discussions without any value added. A Code of Conduct provides guidelines for establishing rules and expectations regarding behavior and interactions within the community to build stronger levels of collaboration.*
 
 <!--
 NOTE: The 'Initial' Patterns below don't have a Patlet yet, which is essential for readers to quickly browse our patterns.

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+# Credits
+
+If you want to edit this illustration, please request access to this [source document](https://docs.google.com/presentation/d/11JOByEO9QXlRLXX5BIv9rjUzPzCKErZzknD1OLcprQQ/edit?usp=sharing).
+
+The humans in the illustration are [bro](https://storyset.com/illustration/coding/bro) and [pana](https://storyset.com/illustration/high-five/pana) from Storyset.
+
+See:
+
+- [Web illustrations by Storyset](https://storyset.com/web)
+- [People illustrations by Storyset](https://storyset.com/people)
+- [Community illustrations by Storyset](https://storyset.com/community)

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+## Title
+
+Code of Conduct
+
+## Patlet
+
+Communications and interactions between collaborators are rude, not inclusive or offensive, harming and increasing the discussions without any value added.
+A Code of Conduct provides guidelines for establishing rules and expectations regarding behavior and interactions within the community to build stronger levels of collaboration.
+
+## Problem
+
+InnerSource initiatives often involve collaboration among individuals and teams from diverse backgrounds and perspectives.
+The absence of clear rules of communication and interaction leaves room for ambiguity and potential conflicts within the InnerSource community.
+Without established guidelines, members may engage in behavior that is harmful, discriminatory, or counterproductive, leading to a breakdown in collaboration and trust.
+
+## Context
+
+This pattern emerges when the communications between different team members are very far away of the goals, focused on personal references, blaming other opinions or following non-inclusive behaviors.
+
+Some examples of this context:
+
+* The organization has gone through a rapid growth phase, where maintaining a strong collaborative culture has suffered.
+* The organization has acquired multiple smaller organizations over a short period of time, and each of these organizations bring their own slightly different culture.
+* The organization is highly distributed over multiple countries, nationalities, cultures, and timezones.
+* Members of different teams at the organization have not established strong inter-personal relationships.
+* Previous attempts to establish ground rules for collaboration have been treated as mere lip service, and have had little to no effect.
+
+## Forces
+
+* Define or establish rules of communication to avoid conflicts.
+* Create a welcoming, respectful and inclusive environment to foster more collaboration.
+* Create trusted relationships across different teams.
+* Create the environment where all community members feel safe and valued.
+* Connect to corporate's compliance, and business ethics.
+
+## Solution
+
+Develop a Code of Conduct that outlines expected behavior, including guidelines for communication, collaboration, and conflict resolution.
+The Code of Conduct will articulate the shared values and principles of the InnerSource community, fostering a sense of belonging and common purpose, such as:
+
+- **Diversity**: InnerSource communities may consist of individuals with varying cultural backgrounds, beliefs, and communication styles.
+- **Trust**: Building trust among community members is essential for effective collaboration and knowledge sharing.
+- **Inclusivity**: A Code of Conduct and Social Contract can promote inclusivity by setting expectations for respectful behavior and interactions.
+- **Accountability**: Clear guidelines help hold community members accountable for their actions and contributions.
+
+## Implementation
+
+The adoption of well-known handbooks, such as the [Contributor Covenant](https://www.contributor-covenant.org/), or the adaptation of some internal employee handbooks for members of the organization are good starting points for implementation of this pattern.
+However, adopt the following life cycle can improve the implementation and adoption of the Code of Conduct in an InnerSource community:
+
+1. Collaboratively draft the Code of Conduct, involving input from community members representing diverse perspectives.
+2. Seek feedback and consensus from the community to ensure buy-in and ownership of the guidelines.
+3. Publish the finalized documents in a prominent location accessible to all community members, such as the [InnerSource portal](https://patterns.innersourcecommons.org/p/innersource-portal) or communication channels.
+4. Regularly review and update the Code of Conduct as needed to reflect evolving community norms and values.
+
+A good practice for the third point is to share the Code of Conduct in each InnerSource community repository as a file named `CODE_OF_CONDUCT.md`.
+In order to avoid content duplication of the Code of Conduct, another good practice is include a reference to a centralized resource within the organization where the content is published to all the InnerSource projects.  
+This file can be part of the [Standard Base Documentation](../2-structured/base-documentation.md) of any InnerSource project repository.
+
+![CODE_OF_CONDUCT.md](../../assets/img/code-of-conduct/CODE_OF_CONDUCT-for-the-community.png)
+
+It is important to understand that simply adopting a Code of Conduct will not prevent conflict or toxicity in the InnerSource project.
+The [Core Team](https://patterns.innersourcecommons.org/p/core-team) and [Dedicated Community Leader](https://patterns.innersourcecommons.org/p/dedicated-community-leader) are responsible for the safe, fair, and transparent enforcement of the community's code of conduct.
+That responsibility will imply provide a reporting process, a gathering information process and the consequences of any unacceptable behavior.
+These references must be part of the Code of Conduct to encourage the behavior expected in the InnerSource project.  
+
+## Resulting Context
+
+With a well-defined Code of Conduct in place, the InnerSource community can cultivate a culture of respect, trust, and collaboration.
+Community members feel empowered to contribute openly and engage in meaningful dialogue, leading to enhanced innovation and problem-solving.
+
+## Known Instances
+
+- Red Hat - Many of the internal communities
+- National Australia Bank
+
+## Authors
+
+- Roman Martin Gil
+
+## Acknowledgments
+
+- Matt Cobby - Adding the National Australia Bank reference
+
+## References
+
+- [InnerSource Commons Pattern - Standard Base Documentation](../2-structured/base-documentation.md)
+- [Open Practice Library - Social Contract](https://openpracticelibrary.com/practice/social-contract/)
+- [Contributor Covenant](https://www.contributor-covenant.org/)
+- [GitHub Open Source Guide: Code of Conduct](https://opensource.guide/code-of-conduct/)
+
+## Status
+
+- Initial