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Diff for: patterns/1-initial/cross-team-retrospectives.md

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@@ -4,18 +4,19 @@ Retrospectives for continuous improvement
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## Patlet
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A host team working with contributors outside of their own line of management constantly runs into misunderstandings.
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A host team working with contributors outside of their own line of management constantly runs into misunderstandings.
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As a result collaboration becomes brittle and frustrating.
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Setting aside time for regular retrospectives for the InnerSource team consisting of trusted committers and contributors can help make communication smooth.
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## Problem
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For long running collaborations friction between host team and collaborators is substantially reducing focus and energy for everyone involved.
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For long running collaborations friction between host team and collaborators is substantially reducing focus and energy for everyone involved.
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Willingness to continue the collaboration is shrinking.
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## Context
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A host team of trusted committers has started a long running collaboration with a group of contributors.
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A host team of trusted committers has started a long running collaboration with a group of contributors.
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* Over time the number of misunderstandings grows.
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* People may run into mis-communication.
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* Teams may discover slight differences in development culture.
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## Solution
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Bring host team and contributors together:
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* As a first step it can help to share a meal together and get to know each other.
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* For collaborations running over several weeks establish a monthly 30 minute retrospective meeting that involves everyone who is needed for a successful contribution.
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* Make sure that action items for each restrospective are being followed up upon, ideally check these action items at the beginning of the next retrospective.
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* Keep the agenda of retrospectives stable and predictable: It's already uncomfortable enough to name and resolve collaboration issues.
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Example agenda:
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* 5 minute checkin so everyone can test their audio setup, silly questions preferred so people can laugh together, reducing overall stress.
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* 5 minute review for action items from last meeting (each item presented by its owner)
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* 10 minutes to gather strengths and weaknesses of the past collaboration time period. Do this as a combination of writing (sticky notes on a digital white board) and verbally explaining the stickies to make sure introverts get involved as well.
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* 2 minutes to put dots against weaknesses that should be addressed in the next cycle.
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* 2 minutes to put dots against weaknesses that should be addressed in the next cycle.
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Pick the top 1-2 weaknesses.
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* 10 minutes to gather potential remedy actions to address the picked weaknesses.
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* 10 minutes to gather potential remedy actions to address the picked weaknesses.
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Again use time for writing sticky notes to involve everyone.
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* 2 minutes to put dots against action items (each participant may add 2-3 dots), pick at most top 3 items, assign each item two owners - one trusted committers and one contributor.
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* 5 minutes for checkout so everyone can wind down and leave feedback on the meeting.

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