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Update JGI admin contact from Madlen to Joanne
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pages/Getting_started/payment.md

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@@ -7,7 +7,7 @@ We expect most students will claim via the **Temporary Staffing Service (TSS)**
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## JGI Admin Contact
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For any queries regarding payment claims, timesheets or related matters, please contact Madlen Williams [✉️](mailto:madlen.williams@bristol.ac.uk) from the JGI admin team. If Madlen is unavailable, please contact the JGI admin team[✉️](mailto:jgi-admin@bristol.ac.uk).
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For any queries regarding payment claims, timesheets or related matters, please contact Joanne Norris [✉️](mailto:joanne.norris@bristol.ac.uk) from the JGI admin team. If Joanne is unavailable, please contact the JGI admin team[✉️](mailto:jgi-admin@bristol.ac.uk).
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## Temporary Staffing Service (TSS) Claims
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### TSS timesheet process for those claiming hours
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Ask-JGI individual timesheets and be in the [ Timesheets.25-26 sharepoint folder](https://uob.sharepoint.com/:f:/r/teams/grp-jeangoldinginstituteteam/Shared%20Documents/Ask-JGI/Timesheets.25-26?csf=1&web=1&e=AKYN5y). Each time member will only be able to access the their one timesheet.
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Those on **TIER 4 visa’s** will also have a TSS timesheet provided to them by the TSS service. This is a weekly timesheet, and hours cannot be amended in previous weeks. Hence sometimes, there may be a discrepancy between your JGI and TSS timesheet. This is fine. Madlen has access to both and will always claim your most recently updated hours.
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Those on **TIER 4 visa’s** will also have a TSS timesheet provided to them by the TSS service. This is a weekly timesheet, and hours cannot be amended in previous weeks. Hence sometimes, there may be a discrepancy between your JGI and TSS timesheet. This is fine. Joanne has access to both and will always claim your most recently updated hours.
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Submission deadline: **26th** of each month
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- Complete your timesheet with your most up to date hours by the 26th of the month

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