VNC in browser shows black screen after a while

[eygraber]

I recently updated from a older version of the image (~September 2023) and now after a few hours of running, the VNC window in the browser is black. I can see a cursor on the screen, but that is it. Restarting the container fixes the problem temporarily.

services:
  backblaze_personal_backup:
    image: tessypowder/backblaze-personal-wine:latest
    init: true
    ports:
      - 5800:5800
    volumes:
      ...
    restart: always
    environment:
      - GROUP_ID=1001
      - TZ=America/New_York

Startup logs (followed by logs I grabbed earlier today when I noticed the issue):

backblaze_personal_backup-1  | [init        ] container is starting...
backblaze_personal_backup-1  | [cont-env    ] loading container environment variables...
backblaze_personal_backup-1  | [cont-env    ] APP_NAME: loading...
backblaze_personal_backup-1  | [cont-env    ] DISPLAY: executing...
backblaze_personal_backup-1  | [cont-env    ] DISPLAY: terminated successfully.
backblaze_personal_backup-1  | [cont-env    ] DISPLAY: loading...
backblaze_personal_backup-1  | [cont-env    ] DOCKER_IMAGE_PLATFORM: loading...
backblaze_personal_backup-1  | [cont-env    ] GTK2_RC_FILES: executing...
backblaze_personal_backup-1  | [cont-env    ] GTK2_RC_FILES: terminated successfully.
backblaze_personal_backup-1  | [cont-env    ] GTK2_RC_FILES: loading...
backblaze_personal_backup-1  | [cont-env    ] GTK_THEME: executing...
backblaze_personal_backup-1  | [cont-env    ] GTK_THEME: terminated successfully.
backblaze_personal_backup-1  | [cont-env    ] GTK_THEME: loading...
backblaze_personal_backup-1  | [cont-env    ] HOME: loading...
backblaze_personal_backup-1  | [cont-env    ] QT_STYLE_OVERRIDE: executing...
backblaze_personal_backup-1  | [cont-env    ] QT_STYLE_OVERRIDE: terminated successfully.
backblaze_personal_backup-1  | [cont-env    ] QT_STYLE_OVERRIDE: loading...
backblaze_personal_backup-1  | [cont-env    ] TAKE_CONFIG_OWNERSHIP: loading...
backblaze_personal_backup-1  | [cont-env    ] XDG_CACHE_HOME: loading...
backblaze_personal_backup-1  | [cont-env    ] XDG_CONFIG_HOME: loading...
backblaze_personal_backup-1  | [cont-env    ] XDG_DATA_HOME: loading...
backblaze_personal_backup-1  | [cont-env    ] XDG_RUNTIME_DIR: loading...
backblaze_personal_backup-1  | [cont-env    ] XDG_STATE_HOME: loading...
backblaze_personal_backup-1  | [cont-env    ] container environment variables initialized.
backblaze_personal_backup-1  | [cont-secrets] loading container secrets...
backblaze_personal_backup-1  | [cont-secrets] container secrets loaded.
backblaze_personal_backup-1  | [cont-init   ] executing container initialization scripts...
backblaze_personal_backup-1  | [cont-init   ] 10-certs.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-certs.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-check-app-niceness.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-check-app-niceness.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-clean-logmonitor-states.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-clean-logmonitor-states.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-clean-tmp-dir.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-clean-tmp-dir.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-fontconfig-cache-dir.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-fontconfig-cache-dir.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-init-users.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-init-users.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-nginx.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-nginx.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-openbox.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-openbox.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-pkgs-mirror.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-pkgs-mirror.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-set-tmp-dir-perms.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-set-tmp-dir-perms.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-vnc-password.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-vnc-password.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-web-data.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-web-data.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-x11-unix.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-x11-unix.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 10-xdg-runtime-dir.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 10-xdg-runtime-dir.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 15-cjk-font.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 15-cjk-font.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 15-install-pkgs.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 15-install-pkgs.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 85-take-config-ownership.sh: executing...
backblaze_personal_backup-1  | [cont-init   ] 85-take-config-ownership.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] 89-info.sh: executing...
backblaze_personal_backup-1  |     ╭――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――╮
backblaze_personal_backup-1  |     │                                                                      │
backblaze_personal_backup-1  |     │ Application:           Backblaze Personal Backup                     │
backblaze_personal_backup-1  |     │ Application Version:   n/a                                           │
backblaze_personal_backup-1  |     │ Docker Image Version:  n/a                                           │
backblaze_personal_backup-1  |     │ Docker Image Platform: linux/amd64                                   │
backblaze_personal_backup-1  |     │                                                                      │
backblaze_personal_backup-1  |     ╰――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――╯
backblaze_personal_backup-1  | [cont-init   ] 89-info.sh: terminated successfully.
backblaze_personal_backup-1  | [cont-init   ] all container initialization scripts executed.
backblaze_personal_backup-1  | [init        ] giving control to process supervisor.
backblaze_personal_backup-1  | [supervisor  ] loading services...
backblaze_personal_backup-1  | [supervisor  ] loading service 'default'...
backblaze_personal_backup-1  | [supervisor  ] loading service 'logmonitor'...
backblaze_personal_backup-1  | [supervisor  ] service 'logmonitor' is disabled.
backblaze_personal_backup-1  | [supervisor  ] loading service 'app'...
backblaze_personal_backup-1  | [supervisor  ] loading service 'gui'...
backblaze_personal_backup-1  | [supervisor  ] loading service 'xvnc'...
backblaze_personal_backup-1  | [supervisor  ] loading service 'openbox'...
backblaze_personal_backup-1  | [supervisor  ] loading service 'nginx'...
backblaze_personal_backup-1  | [supervisor  ] loading service 'certsmonitor'...
backblaze_personal_backup-1  | [supervisor  ] service 'certsmonitor' is disabled.
backblaze_personal_backup-1  | [supervisor  ] loading service 'logrotate'...
backblaze_personal_backup-1  | [supervisor  ] all services loaded.
backblaze_personal_backup-1  | [supervisor  ] starting services...
backblaze_personal_backup-1  | [supervisor  ] starting service 'xvnc'...
backblaze_personal_backup-1  | [xvnc        ] Xvnc TigerVNC 1.13.1 - built Dec 21 2023 00:39:30
backblaze_personal_backup-1  | [xvnc        ] Copyright (C) 1999-2022 TigerVNC Team and many others (see README.rst)
backblaze_personal_backup-1  | [xvnc        ] See https://www.tigervnc.org for information on TigerVNC.
backblaze_personal_backup-1  | [xvnc        ] Underlying X server release 12014000
backblaze_personal_backup-1  | [xvnc        ] Mon Aug 18 10:31:23 2025
backblaze_personal_backup-1  | [xvnc        ]  vncext:      VNC extension running!
backblaze_personal_backup-1  | [xvnc        ]  vncext:      Listening for VNC connections on /tmp/vnc.sock (mode 0660)
backblaze_personal_backup-1  | [xvnc        ]  vncext:      Listening for VNC connections on all interface(s), port 5900
backblaze_personal_backup-1  | [xvnc        ]  vncext:      created VNC server for screen 0
backblaze_personal_backup-1  | [supervisor  ] starting service 'openbox'...
backblaze_personal_backup-1  | [supervisor  ] starting service 'nginx'...
backblaze_personal_backup-1  | [nginx       ] Listening for HTTP connections on port 5800.
backblaze_personal_backup-1  | [supervisor  ] starting service 'app'...
backblaze_personal_backup-1  | [app         ] + local_version_file=/config/wine/dosdevices/c:/ProgramData/Backblaze/bzdata/bzreports/bzserv_version.txt
backblaze_personal_backup-1  | [app         ] + install_exe_path=/config/wine/dosdevices/c:/
backblaze_personal_backup-1  | [app         ] + log_file=/config/wine/dosdevices/c:/backblaze-wine-startapp.log
backblaze_personal_backup-1  | [app         ] + custom_user_agent='backblaze-personal-wine (JonathanTreffler, +https://github.com/JonathanTreffler/backblaze-personal-wine-container), CFNetwork'
backblaze_personal_backup-1  | [app         ] + pinned_bz_version_file=/PINNED_BZ_VERSION
backblaze_personal_backup-1  | [app         ] ++ sed -n 1p /PINNED_BZ_VERSION
backblaze_personal_backup-1  | [app         ] + pinned_bz_version=9.0.1.777
backblaze_personal_backup-1  | [app         ] ++ sed -n 2p /PINNED_BZ_VERSION
backblaze_personal_backup-1  | [app         ] + pinned_bz_version_url=https://web.archive.org/web/20240602102732/https://secure.backblaze.com/win32/install_backblaze.exe
backblaze_personal_backup-1  | [app         ] + export FORCE_LATEST_UPDATE=true
backblaze_personal_backup-1  | [app         ] + FORCE_LATEST_UPDATE=true
backblaze_personal_backup-1  | [app         ] + export WINEARCH=win64
backblaze_personal_backup-1  | [app         ] + WINEARCH=win64
backblaze_personal_backup-1  | [app         ] + export WINEDLLOVERRIDES=mscoree=
backblaze_personal_backup-1  | [app         ] + WINEDLLOVERRIDES=mscoree=
backblaze_personal_backup-1  | [app         ] + '[' '!' -f /config/wine/system.reg ']'
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_d
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_e
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_f
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_g
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_h
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_i
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_j
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_k
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_l
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_m
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_n
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_o
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_p
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_q
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_r
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_s
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_t
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_u
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_v
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_w
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_x
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_y
backblaze_personal_backup-1  | [app         ] + for x in {d..z}
backblaze_personal_backup-1  | [app         ] + test -d /drive_z
backblaze_personal_backup-1  | [app         ] + cd /config/wine/
backblaze_personal_backup-1  | [app         ] + '[' false = true ']'
backblaze_personal_backup-1  | [app         ] + '[' -n 900 ']'
backblaze_personal_backup-1  | [app         ] + '[' -n 700 ']'
backblaze_personal_backup-1  | [app         ] + log_message 'WINE: Enabling Virtual Desktop mode with 900:900 aspect ratio'
backblaze_personal_backup-1  | [app         ] ++ date
backblaze_personal_backup-1  | [app         ] + echo 'Mon Aug 18 10:31:24 AM EDT 2025: WINE: Enabling Virtual Desktop mode with 900:900 aspect ratio'
backblaze_personal_backup-1  | [app         ] + winetricks vd=900x700
backblaze_personal_backup-1  | [app         ] Executing mkdir -p /config
backblaze_personal_backup-1  | [supervisor  ] all services started.
backblaze_personal_backup-1  | [app         ] ------------------------------------------------------
backblaze_personal_backup-1  | [app         ] warning: You are using a 64-bit WINEPREFIX. Note that many verbs only install 32-bit versions of packages. If you encounter problems, please retest in a clean 32-bit WINEPREFIX before reporting a bug.
backblaze_personal_backup-1  | [app         ] ------------------------------------------------------
backblaze_personal_backup-1  | [app         ] Using winetricks 20210206 - sha256sum: 0f21da98811e0bfda16a7d6d6b8e860a9cedbd4e836c7dd9b02f068d3092ee2e with wine-10.0 and WINEARCH=win64
backblaze_personal_backup-1  | [app         ] Executing wine regedit C:\windows\Temp/vd.reg
backblaze_personal_backup-1  | [app         ] Executing wine64 regedit C:\windows\Temp/vd.reg
backblaze_personal_backup-1  | [app         ] + '[' true = true ']'
backblaze_personal_backup-1  | [app         ] + echo 'Auto-updates are disabled. Backblaze won'\''t be updated.'
backblaze_personal_backup-1  | [app         ] Auto-updates are disabled. Backblaze won't be updated.
backblaze_personal_backup-1  | [app         ] + '[' -f '/config/wine/drive_c/Program Files (x86)/Backblaze/bzbui.exe' ']'
backblaze_personal_backup-1  | [app         ] + '[' true = true ']'
backblaze_personal_backup-1  | [app         ] + log_message 'UPDATER: DISABLE_AUTOUPDATE=true, Auto-updates are disabled. Starting Backblaze without updating.'
backblaze_personal_backup-1  | [app         ] ++ date
backblaze_personal_backup-1  | [app         ] + echo 'Mon Aug 18 10:31:26 AM EDT 2025: UPDATER: DISABLE_AUTOUPDATE=true, Auto-updates are disabled. Starting Backblaze without updating.'
backblaze_personal_backup-1  | [app         ] + start_app
backblaze_personal_backup-1  | [app         ] ++ cat /config/wine/dosdevices/c:/ProgramData/Backblaze/bzdata/bzreports/bzserv_version.txt
backblaze_personal_backup-1  | [app         ] + log_message 'STARTAPP: Starting Backblaze version 9.0.1.767'
backblaze_personal_backup-1  | [app         ] ++ date
backblaze_personal_backup-1  | [app         ] + echo 'Mon Aug 18 10:31:26 AM EDT 2025: STARTAPP: Starting Backblaze version 9.0.1.767'
backblaze_personal_backup-1  | [app         ] + sleep infinity
backblaze_personal_backup-1  | [app         ] + wine64 '/config/wine/drive_c/Program Files (x86)/Backblaze/bzbui.exe' -noquiet
backblaze_personal_backup-1  | [xvnc        ] Mon Aug 18 10:35:03 2025
backblaze_personal_backup-1  | [xvnc        ]  Connections: accepted: /tmp/vnc.sock
backblaze_personal_backup-1  | [xvnc        ]  SConnection: Client needs protocol version 3.8
backblaze_personal_backup-1  | [xvnc        ]  SConnection: Client requests security type None(1)
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  Server default pixel format depth 24 (32bpp) little-endian rgb888
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  Client pixel format depth 24 (32bpp) little-endian bgr888
backblaze_personal_backup-1  | [xvnc        ]  ComparingUpdateTracker: 0 pixels in / 0 pixels out
backblaze_personal_backup-1  | [xvnc        ]  ComparingUpdateTracker: (1:-nan ratio)

Here's the logs I grabbed earlier today from when I noticed the issue:

backblaze_personal_backup-1  | [xvnc        ] Mon Aug 18 06:28:27 2025
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  closing /tmp/vnc.sock: Clean disconnection
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager: Framebuffer updates: 66979
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:   Tight:
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:     Solid: 4.473 krects, 6.06241 Mpixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:            69.8906 KiB (1:339.583 ratio)
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:     Bitmap RLE: 23.735 krects, 18.2573 Mpixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:                 772.463 KiB (1:92.6849 ratio)
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:     Indexed RLE: 56.78 krects, 9.03037 Mpixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:                  6.6203 MiB (1:5.30157 ratio)
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:   Tight (JPEG):
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:     Full Colour: 182.918 krects, 274.41 Mpixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:                  290.889 MiB (1:3.60579 ratio)
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:   Total: 267.906 krects, 307.76 Mpixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:          298.332 MiB (1:3.94553 ratio)
backblaze_personal_backup-1  | [xvnc        ]  Connections: closed: /tmp/vnc.sock
backblaze_personal_backup-1  | [xvnc        ]  ComparingUpdateTracker: 11.4224 Gpixels in / 168.828 Mpixels out
backblaze_personal_backup-1  | [xvnc        ]  ComparingUpdateTracker: (1:67.6568 ratio)
backblaze_personal_backup-1  | [xvnc        ] Mon Aug 18 10:24:51 2025
backblaze_personal_backup-1  | [xvnc        ]  Connections: accepted: /tmp/vnc.sock
backblaze_personal_backup-1  | [xvnc        ]  SConnection: Client needs protocol version 3.8
backblaze_personal_backup-1  | [xvnc        ]  SConnection: Client requests security type None(1)
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  Server default pixel format depth 24 (32bpp) little-endian rgb888
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  Client pixel format depth 24 (32bpp) little-endian bgr888
backblaze_personal_backup-1  | [xvnc        ] Mon Aug 18 10:24:54 2025
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  closing /tmp/vnc.sock: Clean disconnection
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager: Framebuffer updates: 3
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:   Tight:
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:     Solid: 4 rects, 1.72422 Mpixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:            64 B (1:107764 ratio)
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:     Bitmap RLE: 1 rects, 150 pixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:                 66 B (1:9.27273 ratio)
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:   Total: 5 rects, 1.72437 Mpixels
backblaze_personal_backup-1  | [xvnc        ]  EncodeManager:          130 B (1:53058 ratio)
backblaze_personal_backup-1  | [xvnc        ]  Connections: closed: /tmp/vnc.sock
backblaze_personal_backup-1  | [xvnc        ]  ComparingUpdateTracker: 0 pixels in / 0 pixels out
backblaze_personal_backup-1  | [xvnc        ]  ComparingUpdateTracker: (1:-nan ratio)
backblaze_personal_backup-1  | [xvnc        ] Mon Aug 18 10:24:55 2025
backblaze_personal_backup-1  | [xvnc        ]  Connections: accepted: /tmp/vnc.sock
backblaze_personal_backup-1  | [xvnc        ]  SConnection: Client needs protocol version 3.8
backblaze_personal_backup-1  | [xvnc        ]  SConnection: Client requests security type None(1)
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  Server default pixel format depth 24 (32bpp) little-endian rgb888
backblaze_personal_backup-1  | [xvnc        ]  VNCSConnST:  Client pixel format depth 24 (32bpp) little-endian bgr888

[Dizzident]

I'm getting the same issue, but it's blank immediately. I have been regularly upgrading my image weekly for quite awhile, so I'm not sure when this started happening.

[mpoffo1231]

I also have this issue. Usually when I start it up or restart it it will show the UI though it does occasionally still show up as just black. It can remain visible for some time but then will go to black at some point. I am also using this repository: tessypowder/backblaze-personal-wine:v1.11. From what I can tell it is still working in the background but the UI going to black is an issue.

It would be great to have a resolution to this issue but I am not sure what to do.

[tanvirsalhan]

Same here:
#206 (comment)

Either its uploading and crashing after some time or its just sitting their doing nothing. Help would be greatly appreciated.

Edit:

It crashed again.

[roydufek]

Same here- haven't work out why yet or the fix. :( Following-

[fneb]

Same happening to me. Doesn't seem to be induced by any particular behaviour other than some time passing - usually within a couple of hours. Sometimes on restarting the Docker container it still has the black screen and requires another restart to resolve.

It seems like it doesn't want to start a new backup run if the screen is blank? But I'm not sure on that. It'll certainly continue a backup run already in progress while the screen is blank (can see Portainer container status showing the container is still uploading data).

Also I think that it no longer has a (virtual) display resolution when the screen has gone blank? I wonder if something upstream is causing the "display" to go to sleep, or something like that.

[mpoffo1231]

@fneb I have noticed the same things. It will seem to do the back-up once restarted but sometimes I have to restart and force it to back-up to get going before it blanks out. I don't think it is backing up an all when it errors out. I can pull up the log like the OP posted so maybe it is running but not working? I have tested this several times giving in plenty of time to upload new additions but again not working unless I force.

I may try to reinstall. Worried I won't be able to connect my back-up already uploaded.

Anyone have suggestions on this? Was also considering going to an older back-up of this container to see if that will resolve things.

[ThreeFiveRight]

I found backblaze attempting to update and killing bzui in the process in my instance

Bzbuitray

2025-08-30 11:35:15 0000000576 - About to run auto-update installer async with cmd: "C:\Program Files (x86)\Backblaze\bzupdates\bzinstall-win32-9.2.1.859.exe" -nogui
2025-08-30 11:35:15 0000000576 - After async run auto-update, it is now off and running
2025-08-30 11:35:15 0000000576 - About to async run -menu with cmd: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:15 0000000576 - Invoke bzbui.exe, BzSystem::RunCommand: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:16 0000000576 - bzbuitray END

and corresponding Bzbui

2025-08-30 11:35:15 0000000504 - BzFormatAllBannerTextAndIcon,1_isInInitialBackupState,2_iconToShow2,B_isInSteadyState,25_not_today,26_IsTransmitting,27_ScheduleCont,44_FINAL_iconToShow1_2
2025-08-30 11:35:16 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000368 -  
2025-08-30 11:35:17 0000000368 - bzbui starting up, version: 9.0.1.767
2025-08-30 11:35:17 0000000368 - starting bzbui.exe, with argument of: -quitbzbui
2025-08-30 11:35:18 0000000368 - -quitbzbui starting, version: 9.0.1.767
2025-08-30 11:35:18 0000000368 - -quitbzbui preExistingWin not NULL
2025-08-30 11:35:18 0000000504 - got WM_COPYDATA - bzbui:please_quit, myversion: 9.0.1.767

Deleting the bzupdates directory has resolved the issue for me for now

[tanvirsalhan]

I found backblaze attempting to update and killing bzui in the process in my instance

Bzbuitray

2025-08-30 11:35:15 0000000576 - About to run auto-update installer async with cmd: "C:\Program Files (x86)\Backblaze\bzupdates\bzinstall-win32-9.2.1.859.exe" -nogui
2025-08-30 11:35:15 0000000576 - After async run auto-update, it is now off and running
2025-08-30 11:35:15 0000000576 - About to async run -menu with cmd: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:15 0000000576 - Invoke bzbui.exe, BzSystem::RunCommand: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:16 0000000576 - bzbuitray END

and corresponding Bzbui

2025-08-30 11:35:15 0000000504 - BzFormatAllBannerTextAndIcon,1_isInInitialBackupState,2_iconToShow2,B_isInSteadyState,25_not_today,26_IsTransmitting,27_ScheduleCont,44_FINAL_iconToShow1_2
2025-08-30 11:35:16 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000368 -  
2025-08-30 11:35:17 0000000368 - bzbui starting up, version: 9.0.1.767
2025-08-30 11:35:17 0000000368 - starting bzbui.exe, with argument of: -quitbzbui
2025-08-30 11:35:18 0000000368 - -quitbzbui starting, version: 9.0.1.767
2025-08-30 11:35:18 0000000368 - -quitbzbui preExistingWin not NULL
2025-08-30 11:35:18 0000000504 - got WM_COPYDATA - bzbui:please_quit, myversion: 9.0.1.767

Deleting the bzupdates directory has resolved the issue for me for now

I deleted all bzupdates directories I could find and it still crashed

[roydufek]

I found backblaze attempting to update and killing bzui in the process in my instance
Bzbuitray

2025-08-30 11:35:15 0000000576 - About to run auto-update installer async with cmd: "C:\Program Files (x86)\Backblaze\bzupdates\bzinstall-win32-9.2.1.859.exe" -nogui
2025-08-30 11:35:15 0000000576 - After async run auto-update, it is now off and running
2025-08-30 11:35:15 0000000576 - About to async run -menu with cmd: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:15 0000000576 - Invoke bzbui.exe, BzSystem::RunCommand: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:16 0000000576 - bzbuitray END

and corresponding Bzbui

2025-08-30 11:35:15 0000000504 - BzFormatAllBannerTextAndIcon,1_isInInitialBackupState,2_iconToShow2,B_isInSteadyState,25_not_today,26_IsTransmitting,27_ScheduleCont,44_FINAL_iconToShow1_2
2025-08-30 11:35:16 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000368 -  
2025-08-30 11:35:17 0000000368 - bzbui starting up, version: 9.0.1.767
2025-08-30 11:35:17 0000000368 - starting bzbui.exe, with argument of: -quitbzbui
2025-08-30 11:35:18 0000000368 - -quitbzbui starting, version: 9.0.1.767
2025-08-30 11:35:18 0000000368 - -quitbzbui preExistingWin not NULL
2025-08-30 11:35:18 0000000504 - got WM_COPYDATA - bzbui:please_quit, myversion: 9.0.1.767

Deleting the bzupdates directory has resolved the issue for me for now

I deleted all bzupdates directories I could find and it still crashed

Same. Still crashing- :( And confirmed via web portal that once black, it doesn't backup.

[Dizzident]

I deleted both bzupdates folders with the docker container off, and when it started back up it was fine, no more black screen problem. Those steps resolved it for me.

[itzmichael123]

I found backblaze attempting to update and killing bzui in the process in my instance

Bzbuitray

2025-08-30 11:35:15 0000000576 - About to run auto-update installer async with cmd: "C:\Program Files (x86)\Backblaze\bzupdates\bzinstall-win32-9.2.1.859.exe" -nogui
2025-08-30 11:35:15 0000000576 - After async run auto-update, it is now off and running
2025-08-30 11:35:15 0000000576 - About to async run -menu with cmd: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:15 0000000576 - Invoke bzbui.exe, BzSystem::RunCommand: "C:\Program Files (x86)\Backblaze\bzbui.exe" -quitbzbui
2025-08-30 11:35:16 0000000576 - bzbuitray END

and corresponding Bzbui

2025-08-30 11:35:15 0000000504 - BzFormatAllBannerTextAndIcon,1_isInInitialBackupState,2_iconToShow2,B_isInSteadyState,25_not_today,26_IsTransmitting,27_ScheduleCont,44_FINAL_iconToShow1_2
2025-08-30 11:35:16 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000504 - TabPanelDialog MouseClick at x=548, y=35
2025-08-30 11:35:17 0000000368 -  
2025-08-30 11:35:17 0000000368 - bzbui starting up, version: 9.0.1.767
2025-08-30 11:35:17 0000000368 - starting bzbui.exe, with argument of: -quitbzbui
2025-08-30 11:35:18 0000000368 - -quitbzbui starting, version: 9.0.1.767
2025-08-30 11:35:18 0000000368 - -quitbzbui preExistingWin not NULL
2025-08-30 11:35:18 0000000504 - got WM_COPYDATA - bzbui:please_quit, myversion: 9.0.1.767

Deleting the bzupdates directory has resolved the issue for me for now

Deleted bzupdates from within the Backblaze folder in Program Files x86 and ProgramData and it appears to have resolved it for now. Will keep an eye on it. Thanks

[fneb]

Sadly it hasn't helped for me :( same symptoms as before, no change, etc.

[itzmichael123]

Deleting them while powered off seemed to have only helped until it powered off for my mid night system backups. After the app came back on this morning, still the same black issue sadly. Presumably its trying to update each time

[bunzelburner]

I've been running this on my unraid server for awhile and only recently updated to the latest image since I was starting to experience this blackout phenomenon on the older image. Even after updating the issue persisted so I created a fresh container to play around with and I noticed that on unraid, the community apps template has several new environment variables. The ones of note are FORCE_LATEST_UPDATE, and DISABLE_AUTOUPDATE which in the template are by default set to true and false respectively. I flipped these and have been running for a few hours without blackout (normally if it blacks out, it's within 10-15 minutes for me). I don't know if I'm benefiting from having Backblaze already setup and running my container. So, ymmv. Crossing my fingers tho. I also added the new var CLEAN_TMP_DIR, don't know if that had anything to do with it.

[roydufek]

Still haven't figured out anything that works long term, stlll crashing even after trying flipping: FORCE_LATEST_UPDATE, and DISABLE_AUTOUPDATE...that just gave me a blue screen on boot. I did notice that drive_d is marked as unplugged though when I was going through settings even though it is browsable in settings / exclusions? Is your drive_d or other "unplugged"?