Scheduling can't be changed.

[yunyanzhao]

Hi,

In my setting, all schedules are set to be able to be changed by participants. However, this can't be changed on the participant's end. Examples from an IOS use is below.
When opening the schedules, it shows an exclamation mark. And when changing the time normally, it continues to show an exclamation mark. When changing the time and making the start time later than the end time, it stops showing an exclamation mark. In either cases, it can't be saved. It automatically goes back to the system setting.

 

Thank you for your help!
-Yunyan

[SelinaDev]

Hi Yunyan,

Thank you for bringing this to our attention. I had a look into the code, and it seems like the problem is an inaccessible setting. ESMira will take the "Shortest Interval" setting of a signal time and enforce that as the minimal interval duration for users. By default this setting is 60 minutes. That is also the reason there are exclamation marks in the app. The half hour intervals are technically not valid for the one hour default. Users should technically be able to change the times to a window that's 60 minutes or greater.

Thankfully there is a slightly hacky trick to fix your configuration. Do the following for each schedule:

• Set the frequency to 2
• Some additional settings should appear, including "Shortest Interval". Set that to 30 minutes.
• Save your study
• Set the frequency to 1
• Save your study again

After doing that for all schedules, click the upwards arrow button in the top right corner to increment the version number of the study, which will cause the app on your participants' phones to download the new version of the study.

If any additional (non-default) settings are in the study file, they will remain there, even if they become irrelevant or are not shown in the UI. This way you can set the relevant setting.

In a future update I will change the interface so that this setting is always shown, or maybe calculated from the entered interval. I'll have to think about what's the best option. However, for now I hope this will resolve your issue.

Best,
Selina