It would be useful to mark a ticket to close automatically after a set amount of time if the ticket creator (or anybody) doesn't interact with it. This would be for cases where it would be useful if the creator sees the ticket in a still opened state, but doesn't hurt if they just read the transcript when they have time.
It would be useful to mark a ticket to close automatically after a set amount of time if the ticket creator (or anybody) doesn't interact with it. This would be for cases where it would be useful if the creator sees the ticket in a still opened state, but doesn't hurt if they just read the transcript when they have time.