[Bug]: Metamask extension not launching

[Antrikshgwal]

Describe the bug

I am using the latest version of Chrome browser, and the Metamask browser is not launching. My funds are stuck.

Expected behavior

No response

Screenshots/Recordings

No response

Steps to reproduce

1. Install the Metamask extension from the Chrome Web Store.
2. Trying to open it after it has been installed.

Error messages or log output

Detection stage

In production (default)

Version

12.17.0

Build type

None

Browser

Chrome

Operating system

Windows

Hardware wallet

No response

Additional context

No response

Severity

Very critical as I'm not able to access my funds.

[DanielTech21]

Hi @Antrikshgwal

We want to get more details about the error.
Can you please provide us with the console logs?

• Open metamask
• Right-click within metamask
• click “Inspect”
• go to the “Console” tab
• right-click on the console and click “Save as.”

Please send us that text file

Thank you.

[Antrikshgwal]

Hi @Antrikshgwal

We want to get more details about the error. Can you please provide us with the console logs?

• Open metamask
• Right-click within metamask
• click “Inspect”
• go to the “Console” tab
• right-click on the console and click “Save as.”

Please send us that text file

Thank you.

That's the problem, I'm not able to open Metamask.

It's stuck like this

I right-clicked the extension, then went to inspect-popup and found this. Hope this will help.