From 69cd61a9d0314cfdb86138a10fdc6af073c25441 Mon Sep 17 00:00:00 2001 From: Leivo Sepp Date: Tue, 4 Feb 2025 10:44:21 +0200 Subject: [PATCH] Update shared-calling-setup.md The Pay-As-You-Go (PAYG) Calling Plan is a must have prerequisite for using Shared Out Calling. --- Teams/shared-calling-setup.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/shared-calling-setup.md b/Teams/shared-calling-setup.md index 1dd34e0cab..fc7c7e3e6d 100644 --- a/Teams/shared-calling-setup.md +++ b/Teams/shared-calling-setup.md @@ -93,7 +93,7 @@ For information on the configuration of emergency locations, see [Manage emergen ### Using a Calling Plan service number -If the resource account uses a Calling Plan service number, you can have a [Pay-As-You-Go Calling Plan](calling-plans-for-office-365.md#pay-as-you-go-calling-plan) assigned to the resource account and fund calls with [pay-as-you-go minutes](/microsoft-365/commerce/subscriptions/manage-pay-as-you-go-services#buy-a-pay-as-you-go-product-or-service-and-enable-overage). If your tenant has a [Calling Plan subscription with a Microsoft Online Subscription Agreement](what-are-communications-credits.md#customers-without-a-microsoft-online-subscription-agreement-mosa-billing-account), [set up Communications Credits for your organization](set-up-communications-credits-for-your-organization.md). +If the resource account uses a Calling Plan service number, you must have a [Pay-As-You-Go Calling Plan](calling-plans-for-office-365.md#pay-as-you-go-calling-plan) assigned to the resource account and fund calls with [pay-as-you-go minutes](/microsoft-365/commerce/subscriptions/manage-pay-as-you-go-services#buy-a-pay-as-you-go-product-or-service-and-enable-overage). If your tenant has a [Calling Plan subscription with a Microsoft Online Subscription Agreement](what-are-communications-credits.md#customers-without-a-microsoft-online-subscription-agreement-mosa-billing-account), [set up Communications Credits for your organization](set-up-communications-credits-for-your-organization.md). > [!NOTE] > If funding is not available for a call, the caller will hear a voice treatment stating that "You are not setup to use this calling feature, please contact your admin". If only a Pay-As-You-Go Calling Plan is assigned to the Resource Account, be sure it's correctly enabled to fund calls. If Communication Credits are assigned, confirm that the Communication Credits have a funded balance.