| title | Knowledge Administrator |
|---|---|
| description | Knowledge Administrator |
| ms.topic | include |
| ms.date | 01/26/2026 |
| ms.custom | include file |
Users in this role have full access to all knowledge, learning and intelligent features settings in the Microsoft 365 admin center. They have a general understanding of the suite of products, licensing details and have responsibility to control access. Knowledge Administrator can create and manage content, like topics, acronyms and learning resources. Additionally, these users can create content centers, monitor service health, and create service requests.
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Actions Description microsoft.directory/groups.security/basic/update Update basic properties on Security groups, excluding role-assignable groups microsoft.directory/groups.security/create Create Security groups, excluding role-assignable groups microsoft.directory/groups.security/createAsOwner Create Security groups, excluding role-assignable groups. Creator is added as the first owner. microsoft.directory/groups.security/delete Delete Security groups, excluding role-assignable groups microsoft.directory/groups.security/members/update Update members of Security groups, excluding role-assignable groups microsoft.directory/groups.security/owners/update Update owners of Security groups, excluding role-assignable groups microsoft.office365.knowledge/contentUnderstanding/allProperties/allTasks Read and update all properties of content understanding in Microsoft 365 admin center microsoft.office365.knowledge/knowledgeNetwork/allProperties/allTasks Read and update all properties of knowledge network in Microsoft 365 admin center microsoft.office365.knowledge/learningSources/allProperties/allTasks Manage learning sources and all their properties in Learning App. microsoft.office365.protectionCenter/sensitivityLabels/allProperties/read Read all properties of sensitivity labels in the Security and Compliance centers microsoft.office365.sharePoint/allEntities/allTasks Create and delete all resources, and read and update standard properties in SharePoint microsoft.office365.supportTickets/allEntities/allTasks Create and manage Microsoft 365 service requests microsoft.office365.webPortal/allEntities/standard/read Read basic properties on all resources in the Microsoft 365 admin center