| title | Service Support Administrator |
|---|---|
| description | Service Support Administrator |
| ms.topic | include |
| ms.date | 01/26/2026 |
| ms.custom | include file |
Users with this role can create and manage support requests with Microsoft for Azure and Microsoft 365 services, and view the service dashboard and message center in the Azure portal and Microsoft 365 admin center. For more information, see About admin roles in the Microsoft 365 admin center.
Note
This role was previously named Service Administrator in the Azure portal and Microsoft 365 admin center. It was renamed to Service Support Administrator to align with the existing name in the Microsoft Graph API and Microsoft Graph PowerShell.
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Actions Description microsoft.azure.serviceHealth/allEntities/allTasks Read and configure Azure Service Health microsoft.azure.supportTickets/allEntities/allTasks Create and manage Azure support tickets microsoft.office365.network/performance/allProperties/read Read all network performance properties in the Microsoft 365 admin center microsoft.office365.serviceHealth/allEntities/allTasks Read and configure Service Health in the Microsoft 365 admin center microsoft.office365.supportTickets/allEntities/allTasks Create and manage Microsoft 365 service requests microsoft.office365.webPortal/allEntities/standard/read Read basic properties on all resources in the Microsoft 365 admin center