| title | Teams Telephony Administrator |
|---|---|
| description | Teams Telephony Administrator |
| ms.topic | include |
| ms.date | 01/26/2026 |
| ms.custom | include file |
Assign the Teams Telephony Administrator role to users who need to do the following tasks:
- Manage voice and telephony, including calling policies, phone number management and assignment, and voice applications
- Access to only Public Switched Telephone Network (PSTN) usage reports from Teams admin center
- View user profile page
- Create and manage support tickets in Azure and the Microsoft 365 admin center
[!div class="mx-tableFixed"]
Actions Description microsoft.azure.serviceHealth/allEntities/allTasks Read and configure Azure Service Health microsoft.azure.supportTickets/allEntities/allTasks Create and manage Azure support tickets microsoft.directory/authorizationPolicy/standard/read Read standard properties of authorization policy microsoft.office365.serviceHealth/allEntities/allTasks Read and configure Service Health in the Microsoft 365 admin center microsoft.office365.skypeForBusiness/allEntities/allTasks Manage all aspects of Skype for Business Online microsoft.office365.supportTickets/allEntities/allTasks Create and manage Microsoft 365 service requests microsoft.office365.usageReports/allEntities/allProperties/read Read Office 365 usage reports microsoft.office365.webPortal/allEntities/standard/read Read basic properties on all resources in the Microsoft 365 admin center microsoft.teams/callQuality/allProperties/read Read all data in the Call Quality Dashboard (CQD) microsoft.teams/voice/allProperties/allTasks Manage voice including calling policies and phone number inventory and assignment