| title | User Experience Success Manager |
|---|---|
| description | User Experience Success Manager |
| ms.topic | include |
| ms.date | 01/26/2026 |
| ms.custom | include file |
Assign the User Experience Success Manager role to users who need to do the following tasks:
- Read organizational-level usage reports for Microsoft 365 Apps and services, but not user details
- View your organization's product feedback, Net Promoter Score (NPS) survey results, and help article views to identify communication and training opportunities
- Read message center posts and service health data
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Actions Description microsoft.commerce.billing/purchases/standard/read Read purchase services in Microsoft 365 admin center. microsoft.office365.messageCenter/messages/read Read messages in Message Center in the Microsoft 365 admin center, excluding security messages microsoft.office365.network/performance/allProperties/read Read all network performance properties in the Microsoft 365 admin center microsoft.office365.organizationalMessages/allEntities/allProperties/read Read all aspects of Microsoft 365 Organizational Messages microsoft.office365.serviceHealth/allEntities/allTasks Read and configure Service Health in the Microsoft 365 admin center microsoft.office365.usageReports/allEntities/standard/read Read tenant-level aggregated Office 365 usage reports microsoft.office365.webPortal/allEntities/standard/read Read basic properties on all resources in the Microsoft 365 admin center