This extension need to searching, preparing and seending information about customer for your Freshdesk/Freshsales account. The extension is free, but you should install paid Freshdesk/Freshsales application
How to install the extension:
- Download actual version of the extension
- Unpack it on your Magento 2 store in app/code/Magento/Freshdesk directory or use Composer:
composer require morfdev/module-freshdesk
- Run following commands in console:
bin/magento setup:upgrade
bin/magento setup:di:compile
bin/magento setup:static-content:deploy -f
- Go to the extension settings page (Stores > Configuration > MorfDev > Freshworks)
- Generate API Token (click on "Generate new token" button or input own string and save configuration)
All configuration on Magento 2 store is done.