help

[chenhuihuan]

Hi guys, after successfully installing TikTok and Edge via ADB, both apps crash when loading pages in WSA and can’t be used normally. Can you help me fix this issue?

WSA version: 2407.40000.4.0
Windows 11

[melloom]

This usually happens in WSA when anything that depends on the Android “web rendering stack” (Android System WebView / Chrome components) or the CPU translation layer is broken. TikTok and Edge both load a lot of content through Chromium/WebView, so they may launch fine but crash the moment a page/feed tries to render.

First, make sure you’re on the newest build of whatever WSA package you installed. If you installed a community/custom WSA build (not Microsoft Store), update it to the latest hotfix/release for your exact variant (GApps vs no GApps), then reboot Windows. A lot of “apps open then crash on web pages” issues come from the translation layer or mismatched components in certain builds, and updating the build often fixes it immediately.

Next, fix WebView/Chrome inside WSA. If you have the Play Store, open it and update Android System WebView and Google Chrome, then restart WSA and clear cache/data for TikTok and Edge (Android Settings → Apps → TikTok/Edge → Storage → Clear cache + Clear data). If you don’t have Play Store, sideload Android System WebView and Chrome (make sure you pick the right architecture, usually x86_64 for WSA on Windows 11), then restart WSA and clear app data for TikTok and Edge again. If WebView was missing/outdated/corrupted, this is the most common fix.

After that, change WSA graphics mode because TikTok in particular can be picky. Open Windows Subsystem for Android Settings, switch Graphics/Rendering to Compatibility (or try System Default if you were already on Compatibility), then fully restart WSA and try again. This can stop crashes that happen specifically when content starts rendering.

If it still crashes, do a quick sanity check with ADB to confirm your CPU ABI and whether WebView/Chrome packages exist: run adb shell getprop ro.product.cpu.abi and adb shell pm list packages | findstr /i "webview chrome". If WebView/Chrome aren’t listed, or the ABI doesn’t match what you sideloaded, that’s your smoking gun and you’ll want to reinstall the correct WebView/Chrome for your ABI and retry.

[chenhuihuan]

Thank you very much for your help. After trying, Edge is now working properly, but TikTok is still not accessible.